Human Resources Management

MICHAEL W BANKS (H) 301-***-**** (M) 240-***-****

*************@*******.*** 6913 Brentwood Drive ( Upper Marlboro, MD

20772

TALENT ACQUISITION DIRECTOR SENIOR RECRUITER

Senior-level staffing leader with 20 years of end-to-end talent acquisition

experience including global, military, and technical recruiting for

corporations and government/military agencies. Leverages an executive

background in operations to translate corporate strategies into optimal

human performance requirements. Launched and led multiple recruiting

divisions, using traditional and digital methods to source candidates.

Core Competencies:

Recruitment & Staffing ( Compensation & Payroll ( Benefits Administration (

Training & Development

HRIS ( Hiring & Termination ( Public Speaking ( Budgeting ( Account

Management ( Financial Reporting

Procedure & Process Development & Review ( Operations Analysis (

Negotiations ( Project Management

PROFESSIONAL EXPERIENCE

D&M FOOD SERVICES, LLC - Upper Marlboro, MD 2007-Present

President

Led start-up company from concept to strategic franchise partnership and

revenue generation. Identified business opportunity and launched 2 quick

service restaurants in Bowie and District Heights respectively. Created

business plan and budgets, negotiated financing, conducted location market

research, and guided build-out of sites. Managed all HR, training,

marketing, finance, and business operations.

. Revenue Performance. Singlehandedly delivered $1.5M in combined sales.

. Workforce Planning. Recruited, hired, and onboarded all staff for both

restaurants, aligning headcount with organizational realities and

goals. Created a compensation structure to attract and retain

qualified candidates to the right positions.

. Employee Development. Trained, mentored, and evaluated 2 general

managers, 4 supervisors, and all support staff to develop a

performance-oriented staff.

. Operations Management. Implemented corporate policies, developed

additional policies related to business operations, and conducted

quarterly inspections to ensure regulatory compliance.

. Corporate Social Responsibility. Built strong community relationships

and supported nonprofits.

. Community Award. Received "Business of the Year" award in 2008 from

Bowie Chamber of Commerce.

ZKD, INC. - Arlington, VA 2001-2006

Executive Vice President ( Chief Operations Officer

Created a guiding vision and led core functions for startup government

contracting company providing staff, security, and information management

services. Established scalable operations to enable growth of company to

200+ employees. Developed budgets for board approval and monitored

financial outcomes. Performed duties of Chief Executive Officer during his

absence.

. Revenue Performance. Set operations in motion to grow annual revenues

from zero to $35M.

. Organizational Leadership. Established entire operational

infrastructure for Human Resources, Accounting, and Administrative

departments.

. Recruiting. Fulfilled contract with Defense Intelligence Agency (DIA)

for 100+security-cleared personnel for linguist, intelligence

analysis, logistics, and administrative support in Iraq, Qatar, and

Afghanistan. Recruited 100+ passenger and baggage security personnel

for TSA.

. Client Relations. Built strong relationships with government

representatives as primary point of contact for DIA and TSA.

. Technology Systems. Analyzed organizational needs to plan and

implement IT and financial systems to support organizational growth.

. Divestiture. Positioned company as an attractive acquisition candidate

to a Wall Street investment firm, and remained on board as a

consultant during 6-month transition period.

MICHAEL W BANKS Page 2 of 2

GAP SOLUTIONS, INC. - Alexandria, VA 2000-2001

Director, Military Recruiting Services (2000-2001)

Senior Staffing Consultant (2000)

Launched and led Military Recruiting Division for IT recruiting firm.

Engaged in business development activities with federal and DOD agencies

requiring personnel with security clearances. Supervised and trained 12-

member recruiting team to source and qualify candidates.

. Recruiting Success. Planned and implemented strategy to recruit

technical candidates for IT consulting firm client, resulting in

doubling of 200-employee team in 12 months.

. Process Development. Saved company $35K in first 8 weeks of hire by

creating a standardized recruiting process used nationwide by hiring

managers.

RESOURCE CONSULTANTS, INC. - Vienna, VA 1999-2000

Corporate Recruiter

Hired to establish a strategy to recruit military personnel transitioning

to civilian positions.

. Recruiting Process. Advertised job vacancies to every military

transition office to gain access to 18,000 military personnel

transitioning monthly.

. Candidate Pipeline. Within 30 days of hire, created a database of 500+

security-cleared candidates with wide range of skills sets and

experience levels.

METROPOLITAN POLICE DEPARTMENT - Washington, DC 1999

Personnel Staffing Specialist ( Recruiter

Developed a recruiting strategy and conducted regional and national

recruiting campaigns to resolve complex staffing issues. Collected and

analyzed metrics to determine campaign success.

UNITED STATES AIR FORCE - Pentagon, VA 1998-1999

Director of Personnel

Delivered on constantly evolving goals for temporary and permanent

positions in USACOM, Office of Secretary Defense, the Joint Staff, Service

Staffs, and other staffs and federal agencies in the Washington, DC area.

Charged with implementing new and highly visible ACOM-wide human resource

initiative marketing civilian and military vacancies.

317th Recruiting Squadron - Andrews AFB, MD 1991-1998

Health Professions Recruiting Supervisor

Directed 19 recruiters in a Health Professionals recruiting operation,

building a strong candidate pipeline by targeting hospitals and

colleges/universities in Delaware, Maryland, Virginia, and Washington, DC.

EDUCATION

BS in Information Systems, Potomac College - Washington, DC

AS in Personnel Administration, Community College of the Air Force

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