Customer Service Accounting
Resume:
Sanchita Choudhury
Contact Details:
Address: **** ******* ****, *** *****, CA 94582
Ph: 510-***-**** E-mail: ******.*********@*****.***
Objective:
Accounts Receivable professional seeking a position in Accounting/ Finance Operations where training and
experience will be further developed and utilized.
Summary
Up to 4 years of experience in Accounting and Financial processes; proficient in Oracle, Microsoft Office products,
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including advanced Excel, Word, and Outlook.
Good understanding of the overall process of Cash Applications and receivables with sound knowledge of basic accounting
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practices and principles.
Trained in QuickBooks Pro-2010; excellent accuracy in 10 key by touch; Knowledge of applying credits and debits, returns
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and wire transfers; revenue tracking, account reconciliation and preparing journal entries.
Exhibits sound ability to meet deadlines and set priorities and ability to multi-task within a dynamic team environment.
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Excellent communication skills both written and verbal, with good organizational and interpersonal skills
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Nurtures a passion for crunching numbers; motivated learner.
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Work Experience
AFS Finance Ltd. – Accounts Receivable Analyst – Client: Google Inc
(January 2011-present)
o Work with Google's portfolios, applying the complex and large account receivable transactions
(including Intra-group transactions, balancing, etc) for Google customers globally.
o Responsible for executing tasks and behaviours within the Cash Applications team process such that
payments are entered into the accounting system accurately and timely
o Excellent record of resolving payments and account reconciliation issues
o Demonstrating excellent Customer Service skills by understanding customer needs and expectations
for products, delivery, and service by ensuring all queries are thoroughly investigated and answered
in a professional and precise manner
o Establishing and maintaining good working relationships internally and externally with Google, Inc.
o Deal with write offs or potential fraud situations, maintain and evaluate statistics and reports for
Management Team. Work closely with credit and collection team on new customer setup and past
due invoices.
o Work closely with Sales operations, collections to improve data entry accuracy and efficiency.
Worked with IT on automation on major projects for smooth and accurate applications.
o Proficient in using Microsoft Excel, Word, PowerPoint, Outlook, Adobe PDF and Oracle Financials
o Organised, detail-oriented, ability to multi task and work in pressure to achieve goals within
deadlines
o Gather and synthesize relevant data, suggesting improvements in the tools and techniques to help
scale the team
o Prepare and send miscellaneous billings for all areas of the company, Assisting accounting with
tracking & bookkeeping for all miscellaneous billings.
Intelligroup, Inc. – Accounts Receivable Specialist
(November 2008 – December 2010)
o Recorded & balanced all cash and credit transactions.
o Handled calls and concerns from internal and external customers.
Resolved payment reconciliations and other AR accounting issues.
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Processed refunds and write offs when required.
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Maintained a system to locate previous payments.
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Improved processes and created efficiencies
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Ensured that all cash receipts are recorded accurately on daily basis
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Bank of Baroda- India, Account Executive
(March 1998 – November 2000)
o Processed purchase requisitions and orders, maintained all supporting documentation
o Assisted Accounting Manager with recording of financial transactions accurately including:
reviewing and entering invoices, employee expense reports, month-end journal entries, and revenue
data
o Assisted in migration to new accounting software solution
o Assisted in invoice processing and collections
o Credit application review and approval process
o Ensured compliance with accounting deadlines.
o Liaised with bankers, insurers and solicitors regarding financial transactions.
Education & Professional Qualification
Certificate in General Accounting- Nearing Completion with current GPA of 4.0 from Diablo Valley
College, Pleasant Hill, CA
Masters in Business Administration - Management Information Systems and Financial Management from
Women’s Institute for Studies in Development Oriented Management (WISDOM) - India
Contact this candidate