CYNTHIA MORRELL
Lees Summit, MO 64086
*********@*****.***
SUMMARY
Executive Assistant with proven ability to provide full range of
administrative support to all levels of organization, clients, volunteers,
and customers. Excellent coordinative, planning, project and communication
skills. Excels in Microsoft software. Demonstrated project leadership
ability.
PROFESSIONAL EXPERIENCE
Administrative Assistant - Chapter Relations Specialist March 2007-
October 2009
American Academy of Family Physicians, Leawood, KS (Chapter Relations
Department, Membership Division)
. Prepared invoices, reports, memos, letters and other documents, using
word process, spreadsheet and database. Open, sort, and distributed
incoming correspondence, including faxes and email.
. Maintained department calendars, maintaining records management
systems, and performing bookkeeping reports, ordering office supplies
for department.
. Scheduled management meetings, conference rooms, catering and
assembled presentation materials. Compiled monthly and yearly data
reports and processed expense reports. Prepared travel/limo
arrangements.
. Performed administrative organization for state Annual Meetings.
Worked closely with speakers, vendors, family physicians and
exhibitors. Achieved a high level of efficiency and attendee
satisfaction for over 300 participants.
. Demonstrated essential duties for internal and external meetings with
associates, family physicians and vendors.
. Coordinated communications and administrative tasks for Chapter
Relations staff. Organized conference calls and webinars for Chapter
Executives in 52 states; resulting in effective operations.
. Accurately and effectively represented core values of company to
family physicians (members) and associates.
Data Collection Administrative Assistant June 1997 - March 2007
American Academy of Family Physicians, Leawood, KS (Research Division and
Marketing Division)
. Supervised data collection projects involving initial formatting,
scheduling and mailing to support Residency Programs and Medical
School census insuring accurate information released for publications
and used for marketing.
. Conducted extensive surveys to members, coordinated mailings and
created a system for high-volume responses. Maintained projects
through final stages. Produced publications, journals, documentaries,
written reports and statistical numbers for marketing.
. Implemented a Fellowship Directory and Clerkship Directory in
paperback and website format for members/Family Physicians.
. Effectively managed and operated convention booth at numerous Annual
Scientific Assemblies.
. Worked with family physician members to increase participation in
medical schools and residency programs to enhance academy membership.
Administrative Assistant December 1981 - June 1997
American Academy of Family Physicians, Leawood, KS (Membership Division)
. Managed the Fellowship Program for physicians (earned degree within
the academy) enhancing their status as member of medical community.
. Coordinated selection and sales of marketing logo products to members
resulting in increased revenue and name recognition.
SOFTWARE SKILLS
Microsoft Word, Excel, Outlook, PowerPoint 2007, Windows OS, Internet
Explorer, Netscape 6.2, Novel Group Wise #8, Net FORUM, TASS, Fox Pro, and
Survey Pro.
EDUCATION
Johnson County Community College, Overland Park, KS (1 year general
courses)