Melinda Stell
**** ********** ********* ? Yountville, Napa Valley, CA 94599 ? 773-551-
**** ? ************@*****.***
Human Resources Professional
Dynamic, results-oriented Human Resources Professional with an outstanding
background specializing in employee benefits, training, and recruitment.
Impact player with proven ability to drive change in an effective and
participative manner. Strong facilitation and conflict resolution skills.
Ability to prioritize issues and tasks and handle confidential information
with high levels of discretion. Maintained competitive and cost-effective
human resource programs in healthcare, higher education,
research/development, and government environments while ensuring trends
were identified and appropriate actions implemented. Exceptional skills
include communication, team leadership, and relationship building.
Core Competencies
Human Resources ? Benefits Administration
Systems Implementation ? Project Management ? Recruitment
Interpersonal Communication Skills Across All Business Hierarchies ?
Employee Coaching
Professional History
Portfolio Hotels and Resorts, Oak Brook, Illinois (2003 to Present)
-Harvest Inn, Director of National Corporate Accounts, Napa Valley,
California (2008-Present)
-Director of Sales, Park View Hotel, Chicago, Illinois (2007-2008)
-Corporate Sales Manager, Ambassador East Hotel, Chicago, Illinois (2005-
2007)
-Guest Relations Manager, Ambassador East Hotel, Chicago, Illinois (2003-
2005)
Responsible for increasing property market positioning and meeting group
sales goals by fostering relationships with corporate contacts through
sales calls, lead response, tradeshows, community and professional
referrals.
Oracle Corporation, Redwood Shores, California (1999 to 2002)
Senior Human Resource Consultant for Software Applications
Provided superior service that exceeded client expectations by
facilitating a strong sense of partnership and overall knowledge of
human resource processes and procedures. Worked with clients to
successfully transition existing business practices through upgrade to
Oracle HR application, resulting in more timely and accurate human
resource transactions.
Key Accomplishments:
. Recognized as a key consultant by being awarded lead assignment for
three corporate clients with an initial revenue value of more than $12
million.
. Instrumental in development of key component for Oracle Human
Resources module by designing functional process to efficiently track
FMLA usage.
Jet Propulsion Laboratory (JPL), Pasadena, California (1996-1999)
-Employee Benefits Manager (1996-1998)
Responsible for the planning, developing and implementing of benefit
programs for 5,000+ employees, designed
to recruit and retain staff for long-term projects with high
visibility.
-Human Resource Module Team Lead, Oracle Applications Implementation
Project (1997-1999)
Creatively managed the primary interface to Oracle Human Resource
Module for optimum efficiency and accuracy,
delivering on schedule and within budget.
Melinda Stell
Page 2
Professional History
Jet Propulsion Laboratory (JPL), Pasadena, California (1996-1999) -
continued
Key Accomplishments:
. Achieved 97% on-time staff open-enrollment compliance by upgrading the
annual process from paper to voice- response telephone system.
. Increased operational efficiency by transitioning staff to a PTO (paid
time off) program, streamlining the process of accruals and payouts
needed with individual vacation, sick, and personal time plans.
. Introduced and implemented Section 125 Cafeteria Plan in lieu of
traditional benefit program offerings.
. Promoted consistent communication on benefit program updates by
creating and implementing a monthly e-newsletter and 'town
meetings'.
. Successfully implemented and maintained Oracle Human Resources module
to support JPL's benefit and compensation programs.
Providence Medical Center, Burbank, California (1981-1994)
-Co-Director, Human Resources (1994-1996)
-Employee Benefits and Communications Director (1981-1994)
Key Accomplishments:
. Conducted Human Resources Transition team during business
acquisitions, including recruitment and staff reallocation efforts.
. Participated in needs analysis and delivery of employee training
programs including New Employee Orientation, Financial/Retirement
Planning, Employee Satisfaction, and Recognition Awards to recruit and
retain talent.
. Launched the design and facilitation of Section 125 Cafeteria Plan,
including options for medical, dental, vision, disability, life,
dependent life, FSA's, PTO.
. Served as Team Lead for two Human Resource/Payroll software
implementation projects (Oracle and Lawson), with budget and timeline
constraints successfully met.
. Introduced a modified work program for injured employees, achieving a
significant reduction in workers' compensation costs.
. Managed third party vendor and consultant relationships through
negotiations and delivery of administration.
. Created communication and training tools to address all organizational
levels, including a 24/7 environment with diverse language and
cultural challenges.
. Mentored staff to encourage team-building initiatives, provide quality
customer service, and support change management.
Education and Training
Bachelor Degree in Business Management, University of Phoenix
Certification, Employee Benefit Specialist Program
TMQ Certified, Zenger-Miller Leadership Curriculum
Professional Affiliations
Member, Society for Human Resources Management (SHRM)
Meeting Planners International (MIP)
Community Involvement
Yountville Chamber, Chair Ambassador Program
Friends of Our Community in Services (FOCUS)