Wanika Rhymes
EPIC Medical Records
***** ** **** # *** *******, TX 77065
E-mail: ********@*****.***
OBJECTIVE
To obtain a position that will utilize my skills and provide opportunities
for future growth.
ADMINISTRATIVE SKILLS
. EPIC
. CAREPATH
. Treatment Authorization Referrals
. Medisoft
Professional Experience
Texas Children's
Hospital 2010-
2011
Implementation Specialist
Supported three Go-Lives sessions for end-users during the Epic application
implementation and assisted new employees. Implemented CPOE, EpicCare and
In-patient. Test the build environment, work flows, write curriculum and
build environments' for my training class. Provided on-site training,
escalated customer issues, and acted as a liaison between Epic application
teams and end-users ensuring user acceptance/satisfaction.
Legal Access
Plans
2008-2010
MatchingSpecialist
Assist law firms in obtaining medical records from clients to support civil
claims. Referred clients to attorneys per legal matter to an in our network
as part of their employee assistance benefits. Handled escalations and
addressed client's and attorney complaints. Maintained confirmations and
cases on a spreadsheet, and email with daily follow up. Followed up with
clients throughout the personal injury matter.
Physician's Capital
Group
2005-2008
Insurance Verification, Pre-Certification Rep.
Verify insurance through various providers and Pre-certification
authorization. Data entry of patient information, co-pays, deductibles, and
payments. Handled checking in/out patients and scheduled appointments.
Filed and appealed medical insurance claims. Received and posted payments
Examination Management Services
2003- 2004
Health Inspections Caseworker
Obtain requesting information for insurance policy. Verifying required
information is received for HIPPA guidelines. Maintain system, inputting
individual medical records and documents. Processing and distributing
medical records and documents to both internal users and customers using
various systems
Education
Walden University (Current Student)
Bachelors in Business