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High School Customer Service

Location:
Ronkonkoma, NY, 11779
Posted:
September 08, 2011

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Resume:

Petra Jadan

** ******* ******, ********** ** ****9

646-***-****

**********@*******.***

To find a position as an Executive Assistant in a

Objective development-oriented company that allows me to use my talents to

fulfill the needs of members and clients and begin a career with

potential for long-term advancement.

Professional Skills Microsoft Office Word 2007 Filing/Editing Accounting

Microsoft Windows Office Business Math

WordPerfect 5.1/6.1 Procedures Business English

Telephone Skills Management Skills

Customer Service

Skills

Education High School

George Washington High School, New York, NY

1995-1999

Employment Skills Maintain a position of trust and authority

Proven ability to manage office business and service firms

Personable, well groomed, and accomplished in the management of

personnel

Excellent ability to train, motivate, supervise and direct 15+

employees on daily basis

Developed ability to work in a fast-paced atmosphere

Proficient with personal computers in Windows environment utilizing

Microsoft Office-Word, Access, Excel and internet-based research -

Internet Explorer

Maintained excellent customer relations skills, problem solver and

developed customer rapport

Diplomatically resolved customers complaints on as-needed basis

Ability to follow instructions well and make decisions with no

supervision

Organized all record-keeping procedures 100+ vendors/companies

Daily communication with vendors

Delegated responsibilities to employees to meet company's

expectations

Effectively developed telephone communication skills and

Relevant Skills consistently met quotas

Main Way Purchase Order System (duties includes ordering supplies

for new constructions, general maintenance and housekeeping

supplies

I have the ability to use the following software/programs:

Proficient with MicroMain XM Corporation Maintenance Work Order

System Software

CorelDraw X3 Graphics Suite

Adobe Acrobat 7.0 Professional

Verizon Wireless QuickLink Mobile Phonebook

Qualcomm Incorporated/Eudora Email

Roxio Creator Plus for CD/DVD

P-Touch Editor 3.1

Employment History

Administrative Assistant, Yeshiva University - May 1999 - Present

Department of Facilities Services

Working as a high school student - Yeshiva July 1998 - May

University Supporting Services Department 1999

Working as a high school student - Yeshiva February 1998- June

University Admissions Department 1998

References Furnished upon request



Contact this candidate