Management Customer Service

Jacqueline S. DiBLASI

**** ******* ***** ***** *** Dimas, CA 91773 Cell: 626-***-**** Email: **************@*****.***

Business Management/Education

PROJECT MANAGEMENT ASSISTANT / ADMINISTRATIVE PROFESSIONAL providing years of experience in multiple industries

including retail, financial services, health and social services, and others.

Business qualifications include project and resource planning, project management assistance, business analysis, budget development and

management, strategic marketing, spreadsheet development, and employee development. Demonstrated skills in team leadership, staff management

and training, decision making, and innovative problem resolution.

Career reflects experience assisting in the management of a loan processing department, opening up a financial office and managing it, running a

school as a principal and managing a staff of 35. Various years as Department Head to oversee curriculum and teacher input.

ADMINISTRATION:

Report Development Special Project Management Expense Monitoring Executive Liaison Meeting and Event

Coordination Vendor Relationships, Payroll, Plant management, hiring and firing, interviewing, conferences

PROFESSIONAL and parent meetings. Academic Advisor and payroll. Also experienced as an administrator in a hospital and

QUALIFICATIONS: medical office environment. Outstanding communication skills and organizational skills. Proficient in all

software and ten key as well all office equipment. Proficient in AR/AP. Highly experienced in customer

service.

PROJECT MANAGEMENT:

Business Needs Analysis Project Planning and Execution Document Development Internal and External

Customer Relationships Budget Development and Management Executive Communications and Presentations

Staff Needs Coordination, familiar with legal documentation.

References upon request

CAREER HISTORY

Leading Edge – NCLB

ESL tutoring

Live Oak Canyon School – Glendora – 4 yrs. – Mental Health

Special Education Counselor - Administration

One on one therapy to Level 14 boys program

IEP’s

Court appearance for benchmarks on progress

Implement emancipation courses/Intervention advisor

Implement curriculum through the State/Oversee instructional aides

Trained in pro-act courses/Oversee meetings with intervention team

Anita Oaks School – Teacher/Principal/Counselor-10 yrs.

Oversee the management of the school plant – preschool-8 th grade, 170 students

Testing and admissions/ Hiring and Firing

Report to the school board/ Payroll

Supervise all faculty and staff/Evaluations

Prepare and implement earthquake crisis program

Teacher in middle school/Science and Math advisor

Language Arts teacher/Middle School advisor

Pasadena Towne and Country School – 5 yr

Oversee faculty in middle school/ Curriculum updates/Meetings

Science Advisor/Language Arts Advisor

Worked and implemented autistic program, beginning phase

*ABA – basic skills taught while mainstreaming into a regular classroom, in severe cases a more intense plan and more structured behavioral plan

was combining 2-3 hour individual classroom behavioral plan with an at-home plan for parents to participate. Skills broken down into small parts

or steps that are manageable for the learner, and taught from simple (such as imitating single sounds) to complex (e.g. carrying on conversations) An

emphasis on skills that will enable learners to be independent and successful in both the short and the long run. Use of multiple behavior analytic

procedures - both adult-directed and learner-initiated - to promote learning in a variety of ways.

St. Louise de Marillac 5th Grade Teacher

Taught all subjects/ Math coordinator

Cal State University – Los Angeles – 2 yrs.

Human Resource/ Health Insurance for faculty and staff

Interview Process for incoming Faculty/Fingerprinting

Kept personnel records/Set up appointments for the Dean

Baker Family Practices – El Monte – administrative healthcare

American Savings and Loan – Temple City

Basic knowledge of Treasury Management Products, Loan Processing, Customer Service

E D U C AT I O N / C O M P U T E R K N O W L E D G E / AWA R D S

Bachelor of Science, Business Administration / Management of Human Resources

University of Phoenix – Diamond Bar

Word, Excel, Spreadsheets, Power Point, Office Outlook,

Masters in Education – Azusa Pacific University, Azusa, California

Masters in Counseling – Azusa Pacific university, Azusa, California

P.P.S. Clear Credential, passed CBEST

1996 – Awarded California’s Most Distinguished Teacher

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