Career Objective: Contribute my Office Administration/Administrative
skills toward your open position and the opportunity to use my broad range
of interpersonal, organizational and computer skills for the enhancement of
your organization.
Summary of Qualification:
- 10+ years in administrative operations, coordination, scheduling,
implementing file systems, project management, safety programs, budget,
reconciling, reporting, and research
- 10+ years proven public relations skills; interpret policies and
procedures for staff and customers
- Supervisory, management and training skills; 5 years instructing staff in
office operation, time tracking, work flow, conduct meetings and new
employee orientation, and test language skill levels
- 10+ years applied skills in Microsoft Word, Excel, Outlook, Access,
PowerPoint, and data management
- 3 years process bills, manage contracts, order and maintain supplies,
petty cash management, travel arrangements and itineraries; bookkeeping
accounts payable and receivable, and payroll
Related Experience: SCA, Inc. Pierce County WA
Present
Volunteer in various offices and assist event staff for a non-profit
501(c)(3) educational organization. The SCA is an international
organization consisting of 19 territories with over 30,000 members.
Responsibilities include:
- Consultant on financial matters and reporting; data management of
regional treasurers (Washington, Oregon, Idaho, western Canada), coaching
and book reviews
- Treasurer for three years responsible for $22,000 budget, bank account
management, reconciling, AP/AR, quarterly and annual reporting. Updated
Quicken to reflect the reporting format increasing accuracy and reduce
reporting time. Wrote procedures on operating event gate and overview of
local group treasurer responsibilities
- 5 years group president and in-charge coordinator for 6 events
- Safety coordinator; operate first aid activities, supervise sports
activities and train participants
Professional Experience:
Administrative Assistant & Document Coordinator, Twin Erectors & Steel
Fabricators, Tacoma, WA
3/2007 - 10/2009
All administrative operations plus safety program, project progress, track
deliveries, coordinate with staff and clients, and support documents.
- Apply exceptional oral and written communication skills to improve
information flow within company, clients and vendors that increased profit
margin
- Transitioned written communications and project drawings from 80% mail to
electronic, increased response time by 50%
- Reviewed and coordinated subcontracts and supplemental documents
- Researched internet for bids; prepared bids and tracked project progress
- Assisted estimators prepare project bids and quotes to meeting tight time
schedules
- Composed complex correspondence and policies, and tracked records for
effective decision making
- Combined two part (Word and Excel) Time & Material quote form into one
part on Excel that eliminated duplication of work, simplified information
and cut processing time by half
- Updated and streamlined safety program policy and procedures
- Promoted from temporary receptionist to the primary administrative
specialist
Administrative Support, CoreStaff Services, Express Personnel, Human
Resources Inc. Tacoma, WA
11/2005 - 6/2007
Temporary administrative support for clients requiring diverse assistance
from basic functions to organization and special projects. Clients served;
manufacture accounting, small businesses, medical billing, and
international shipping.
- Researched General Ledger records of capital expenditures
- Assisted marketer prepare estimates and letters for services to
international clientele
- Assisted clients develop filing systems and streamline office operations
Office Assistant Lead, Tacoma Community College, Tacoma, WA 2/1999 -
9/2005
All office operations supporting diverse academic programs focusing on
welfare to work, GED and English as second language students.
- Created office and program procedures, confidential student records,
facility and equipment maintenance, key control and security access,
communication systems (phone and computer), budget management, travel
arrangements, supplies and inventory. Arranged logistics for office
expansion and two relocations and reorganizations.
- Worked closely with internal and external staff, partners and students to
provide cohesive and successful programs; interviews, represented
department and conducted meetings
- Prepared course setup and registered students. Data entry of student
progress in state, school and department specific programs.
- Conduct human resource activities; applications, interview, orientations,
appraisals, time cards
- Supervised and trained over 18 interns and work study students in
reception and file management
- Approved tuition assistance grants for welfare to work students to gain
self sufficiency
- Managed budget with sensitivity to cost control and unique program
requirements. Recovered missed income from services provided for
contracted partner.
- Coordinated computer support systems; troubleshooting and training
insuring student and staff use of resources. Created Access data base for
tracking student progress and participation; increased accuracy and saved
time in preparation of monthly and yearly reports
Office Clerk, Morrison Knudsen Corporation, Auburn WA 9/1998
- 2/1999
Administrative support for project engineers; filing, correspondence,
phones, computerized documents and tracking construction activities.
- Researched unusual charges and recommended corrections reducing project
costs
- Worked with subcontractors and vendors for timely and accurate invoicing
Education: Troy State University, European-military extension, Masters in
Public Administration
Other:
Volunteer Instructor, CPR/AED and First Aid, 20 years: American Red Cross
Notary, Pierce County, State of Washington