Manager Customer Service

Kristina Kruchinina

*** ******* **, ********, ** 60091

Cell: 847-***-****; E-mail: ********.*****@*****.***

Objective: To utilize my training, experienced and interpersonal skills in an accounting position this

affords both personal and professional growth as a team player and problem solver in the field of

accounting.

Education:

• Accounting, Bachelor in Arts,

Grand View University, Des Moines Iowa 08/2009-04/2011

• Accounting Paraprofessional, Associate in Science,

Des Moines Area Community College, Des Moines, Iowa 08/2006-12/2008

Experience:

Accounting Clerk, “Architectural Arts” 11/2008-03/2011

Des Moines & Emmetsburg, Iowa

• Managing two offices’ accounting and report directly to Controller.

• Control accounts payable :

o Audit and record employee disbursement, petty cash, invoices;

o Manage monthly/weekly/daily payments;

o Work with project managers and vendors to resolve issues such as wrong materials, wrong

price, undelivered materials;

o Prepare monthly/year ending reports for Controller.

• Company’ credit cards:

Manage company’ credit cards expenses;

Control credit cards’ payments;

Prepare credit card report for Controller.

• Payroll:

Audit time card, timesheet and data entries;

Work with Office Manger and Human Resource manger to resolve the issues such as

overtime, wrong job, working after clock out;

Prepare spreadsheets for Controller and Human Resource manager;

• Inventory:

Adjustment and audit inventory count monthly;

Contacting with purchasing department about price and quantity;

Preparing inventory report for Controller.

• Control accounts receivable:

Prepare billing report monthly;

Review sales taxes for projects and job master;

Audit and posting pay applications for payments;

Contact company’ Marketing department about billing amount;

Contact project managers about installation portion of the contract for tax purposes.

Review and record cash receipts;

Prepare statements for customers;

Contact customers with under/ overpayments;

Kristina Kruchinina

624 Hibbard Rd, Wilmette, IL 60091

Cell: 847-***-****; E-mail: ********.*****@*****.***

Manager, “Irina’s Restaurant & Bar”, 11/2006- 09/2008

West Des Moines, Iowa

Promoted new ideas and products such as:

•

Organize the events of presentation the new alcohol beverages;

Organize St. Valentines, New Year celebration parties;

Promote new dishes;

• Manage employee’ weekly schedule;

• Work with the customers to resolve any problems;

• Help waitresses, bartenders, kitchen during busy nights or sickness some of the employees.

Manager, “Gelio-Technic”, furniture company 09/2004-03/2006

Kaliningrad, Russia

• Supervised activities of customer service.

• Assisted individual and corporate clients making reservations for travel, including receiving and

making payments,

• Preparing payroll documents;

• Manage work schedules.

Membership:

• The Association for Accountant and Financial Professionals in Business

Computers Skills:

Accounting software systems: Peachtree, QuickBooks

•

Desktop software: MS Office 2007 (Word, Excel and PowerPoint).

•

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