Human Resources Manager

JASON T. BROWN, SPHR

*** *** **** *** #**** San Francisco, CA 94102 ( Cell: 209-***-**** (

*********@***.***

EMPLOYMENT EXPERIENCE

Four Seasons Hotel San Francisco, San Francisco, CA

Assistant Director of Human Resources

February 2009 - Present

. Department Head managing HR function of 277 room luxury hotel with

approximately 360 employees.

. Partner with Planning Committee members to assess learning needs and

provide relevant learning opportunities.

. Manage Workers' Compensation including claim management, transitional

work program and medical care.

. Develop and drive cost effective employee relations initiatives to

improve the employee experience.

. Interpret Collective Bargaining Agreement and consult managers on issues

impacting union staff.

. Represent hotel in union grievance meetings and mediation proceedings.

. Coach and counsel staff and work with managers on progressive discipline

issues.

. Conduct investigations into staff concerns, misconduct and allegations.

. Recruit candidates for positions at all levels throughout the hotel.

. Support the Director of HR in all HR related matters and manage the HR

function in her absence.

. Co-chair safety committee with Security Director to reduce workplace

accidents and increase safety awareness.

Four Seasons Resort Palm Beach, Palm Beach, FL

Assistant Director of Human Resources July

2006 - February 2009

. Department Head that managed HR function of 210 room luxury resort with

approximately 370 employees.

. Coached and counseled team members and consulted managers on progressive

discipline issues.

. Conduct investigations into staff concerns, misconduct and allegations.

. Administered all employee benefit programs including budgeting, billing,

initial enrollment, annual enrollment, claims submissions and internal

promotion.

. Approved and monitored all employee leave requests.

. Managed Workers' Compensation Program including claim management,

transitional work program and medical care.

. Co-chaired safety committee with Security Director to reduce workplace

accidents and increase safety awareness.

. Developed and implemented recruitment strategies to fill open positions

and meet seasonal recruitment needs.

. Implemented new company orientation program and conducted ongoing new

employee training.

. Spearheaded conversion to company centralized HRIS, Talent Management and

Succession Planning systems.

. Company trainer on e-Talent Suite Talent Management System for Eastern

U.S. Four Seasons properties.

. Headed committees to plan employee relations events including annual

employee party and children's party.

. Prepared and submitted annual government reports including EEO and OSHA.

The Waldorf=Astoria, A Hilton Hotel, New York, NY

Senior Human Resources Manager

September 2005 - July 2006

. Managed the recruitment an on boarding process for exempt and non-exempt

positions for departments throughout the 1,413 room luxury property with

approximately 1,600 employees.

. Represented property and campus career fairs and recruited Management

Development Program candidates.

. Managed health care benefit programs for both union and non-union team

members.

. Approved and monitored all leave of absence requests and ensure

compliance with policies and federal and state laws.

. Directed annual team member survey.

Human Resources Manager June

2004 - September 2005

Human Resources Coordinator May 2003 -

June 2004

Human Resources Administrative Assistant

November 2002 - May 2003

EDUCATION & CERTIFICATIONS

Human Resources Certification Institute

Senior Professional In Human Resources (SPHR) Certification, January 2011

Wake Forest University, Winston-Salem, North Carolina.

Bachelor of Science in Business, May 2002.

Worrell House, London, England, Spring 2001 Semester Abroad. [pic][pic]

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