Customer Service High School

Location:

Posted:

September 01, 2011

FABIEN RAMIREZ

Home# 408-***-****(*************@*****.***

Career Goal: Bell Attendant / Valet

Reliable and under general supervision, to maintain comfortable

accommodations for all guests who reside at this hotel. Offer problem

solving strategies to handle complex issues regarding public safety.

Demonstrate efficient and responsible service skills to enhance future

recommendation.

Skills

Demonstrate professional Cultured Notify proper authorities of

conduct at assigned post communication criminal and/or suspicious

skills activity

Perform physical related Able to drive Control access to secured

duties (lifting 50 lbs) automatic and areas by confirming

standard vehicles identification

Experience

Papa John's Pizza-San Jose, CA

Customer Service, 2010-currently employed 408-***-****

Longs Drugs/CVS Store - San Jose, CA

Customer Service, 11/2007 to 09/2009 408-***-****

Under general supervision, worked independently to lead and coordinate work

of daily job orders and service objectives. Selected Achievements:

. Completed extensive training in sales and customer service, as well as

specialized training in multiple product areas including public safety

services.

. Developed skills such as (think, act, and communicate effectively in

emergencies).

. Carry out oral and written instructions related to assigned facility.

. Commended for excellent customer service skills on performance reviews.

. Interact tactfully and courteously with the public and staff.

. Knowledge of basic security principles and security measures.

San Jose Conventional Center. (Seasonal Position) Security Staff, 02/2009

. Gained practical, hands-on knowledge of Property, personnel, and facility

security procedures.

. Interpret and enforce rules and regulations to public

. Control access to public building

Education

Mt. Pleasant High School - san Jose, CA ( Graduate, 06/2009

SAN JOSE CITY COLLEGE- SAN JOSE, CA ( General Studies, 09/2009

WYO TECH-TECHNICAL SCHOOL OF HVAC Education and Training-Fremont, CA 2011