Manager Sales

E R ICA L. MCKI TCH E N

** * * * * F E E H I L L R D C H E PA C H E T R I, 0 2 814

H O M E 4 0 1 5 6 8 5 3 7 2 C E L L 4 0 1 4 1 9 0 0 11

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OBJECTIVE

To secure a long term rewarding position with a progressive corporation where I can utilize and

further develop my existing business management skills, making a positive contribution to the

company’s success

EMPLOYMENT

[May 2010 Current]

Citizens bank

Banker 1: Customer service agent

• Day to Day contact with customers, these dealings include:

High volume Branch activity.

High goals set, and met every quarter.

Large customer base gathered.

Proactively outreaching my clients for loan opportunities, Investment

opportunities, Business Loan, and Accounts.

Resolution of issues related to Accounts, Loans, and Investments

Opening new accounts including: Savings, Checking, and Home Equities.

Account Maintenance for all opened accounts.

Looking for new opportunities to produce sales.

Referrals to Investment and Mortgage Specialists.

Loan closings.

Stay at Home Mom

[October 2008 – August 2010]

[April 2008 October 2008] Mac Appeal

MGM Grand At Foxwoods Resort Casino

Luxury Retail Assistant Manager

Managed a luxury store, overseeing all of the day to day operations

•

Maintained a staff of 10.

•

First Assistant Manager to Achieve Apple Product Professional, And First team to be

•

certified.

[August 2007 April 2008] RadioShack Corp.

Store Manager

[September 2007 – April 2008]

Johnston, RI

Was Number 1 in warranty add ons in the District for several months.

•

Lowest inventory loss in December.

•

Best in add on sales November to January.

•

Assistant Store Manager

[August 2007 – September 2007]

Providence, RI

Fastest Assistant Manager to be promoted to Manager in the region of 500 stores.

•

Number 1 in wireless sale for several months.

•

[September 2005 – August 2007]

Airtime Inc.

Vice President of Sales and Marketing

Assisted large and small corporations in the set up and maintenance of there cell phones

•

and plans

Was Highest in cell phone sales Month over Month.

•

[September 2005 – August 2007]

Airtime Inc.

Vice President of Sales and Marketing

Assisted large and small corporations in the set up and maintenance of there cell phones

•

and plans

Was Highest in cell phone sales Month over Month.

•

[May 2003 September 2005]

Cape Cod Wireless

Sales Associate

Best in Wireless Sales, Month over Month

•

Highest accessories per ticket, For August thru November.

•

SKILL SETS

Proficient in MS Word, Excel, Outlook and PowerPoint

Goal Oriented

Highly Adaptable

Excellent Time Management Skills

Helpful and Teamwork Oriented

Friendly, Outgoing

Strong Interpersonal and Communication skills

Energetic and Enthusiastic

Inventory Management

Payroll Control

Employee coaching

RI Notary

EDUCATION

[2004 2005] Community College of Rhode Island

General Coarse study

[Warwick, RI]

[2000 2004] Cranston High School West

[Cranston, RI]

[2010 2011] Lakewood College

Professional Mediator Certificate

[Ohio]

REFERENCES

Available upon request

Contact this candidate