Robert Wright
Annapolis, MD 21401
Home 410-***-****
***********@*******.***
Summary of Qualifications
*Over 25 years experience in customer support and sales.
*Supervising and training of co-workers.
*Able to identify problems, find solutions and face challenges head-on.
*Trustworthy and dependable with access to confidential information.
*Outgoing and personable - able to satisfy customers needs while meeting company objectives.
Employment:
Versa Tile and Marble, LLC.
750 MD RT 3 South, Suite 4
Gambrills, MD 21054
07/2010 - 04/2011 Laid off
Part Time Sales & Warehouse Manager
Retail and Contractor sales of ceramic tile and marble.
LTS Home Improvements, LLC.
Bowie MD, 240-***-****
06 /2007- 07/ 2011 Laid off
Part Time Contractor & Sales
Kitchen and bath remodeling, installation of ceramic tile, marble, hardwood, decks, doors and
windows. Generate new sales leads, on site measurements, material and labor costs.
RHI, Inc. Commercial Flooring Company.
7397 Washington Blvd, Elkridge MD
03/2006 - 06/02007 Laid off
Project Manager, Estimator and Purchaser
Calculating costs utilizing the “Floor Rite” estimating software program. Work directly with general
contractors, architects and designers. Responsible for reading blue prints and estimating costs of material and
labor.
Sita Tile Distributors, Inc.
8510 Truck Way
Capitol Heights, MD 20743
Sales Supervisor
1993 - 2005 Laid off
Responsible for the daily retail and contractor selections/sales of ceramic tile and marble. Assisting
in the training of new personnel on all materials and company policies and procedures.
Implemented the usage of MAS90 accounting/inventory software program. Participated in monthly
management meetings, and disseminated information from management to the line level. Other
duties include shipping and receiving, warehouse duties, forklift operator, inventory and customer
delivery schedules.
Comdata Inc.
Elkridge, MD
Shift Supervisor
1991 - 1993 Company Out Of Business
Areas of direct responsibility include prioritizing shift work, including microfiche and microfilm
output, diazo and vesicular duplication, scheduling courier activity, personal scheduling.
Zytron Corp, Divison of Dun & Bradstreet
Arlington VA.
Technician - Computer Output Microfilm
1985 - 1991 Company Moved Laid off
Operated COM recorders and diazo duplicating equipment.
Upon request, picked up and delivered mag tapes, logged in work orders, assisted customers via
phone, mixed processor chemicals. Attained proficiency on Bell & Howell ( 3801, 6700 ) and
Datagraphics (4500, 4550, and 4590 )COM recorders, CTS 1600 / 2650 tape drives, Bruning
duplicators (OP's 50, 58, 59, 60, 2124 and 2224) Datagraphix Datamaster duplicator, Ozalid / GAF
16 / 35 mm microfilm duplicators, Allen processors (FR10 and FR20), Kodak ProStar processor,
and Mentor systems interactive software communicators manager package.
EDUCATION:
Graduated: Washington Lee High School 1979-1982