Customer Service Sales

Location:

Indianapolis, IN, 46038

Salary:

45,000

Posted:

December 30, 2012

Contact this candidate

Resume:

Michael M. Calvert

***** ****** *****

Fishers,IN 46038

*******.*********@*****.***

317-***-****

WORK

EXPERIENCE__________________________________________________________________

Celadon Trucking, Indianapolis, IN August 2009-

Present

Operations/sales

. Main functions of the job are to secure new customers as well as find

trucks for existing loads.

. Maintain and acquire profitable relationships with national carriers

. Provide daily customer service

. Strengthening existing customer relationships through entertainment

. Pay strict attention to the shipments that are currently en-route;

maintain close contact with drivers is essentia

Top grossing sales for Q4 2011

Member of Celadon fitness council

Echo Global Logistics, Chicago, Illinois January 2007

- July 2009

National Account Manager

. Conduct outreach to establish new shipping accounts through referrals

and entrepreneurial research

. Maintain profitable carrier relations

. Coordinate shipping times with dispatchers and trucks

. Provide customer service and client communication on a daily basis

. Work one-on-one with new team members on quality assurance to ensure

they meet their monthly sales quotas

. Support the Team Lead in overseeing a team of ten to twelve Account

Managers

. Member of the Fast-Track Management Program

. Daily management of 35 - 40 current and pending clients

2008 gross profit $217,000

Marcus Evans, THG Worldwide, Chicago, Illinois July 2006 -

January 2007

Account Executive

. Recruited new clients

. Coordinated and executed the sale of hospitality packages for national

and international major sporting events (i.e. Super Bowl 2007, US

Open)

. Regular communication with C-level executives at Fortune 500 companies

. Cold-called and followed through with established leads

. Daily management of pending sale leads

. Team coordination; Developed team meeting key points

Northeastern University and DePaul University, Chicago, Illinois March

2003 - current

Athletic and Personal Trainer

. Recruited and maintained personal client base of approximately 40 +

clients per week

. Managed client services, relationships and weekly/monthly reports

. Developed training routines personalized for each specific client

and/or sports team

. Developed and executed several group classes

. Managed team schedules and tasks

. Aided in upholding and allocating the department budget

Northeastern University, The Independent, Chicago, Illinois Spring

2004

Advertising/Sales Team Member

. Secured various advertisers for the university paper by selling

advertising space to local vendors

. Coordinated with local companies in obtaining graphics and