Manager Customer Service
Resume:
Sherry Faulkner
**********@*********.***
Areas of Expertise
Broad analytical skills: I have a background of ten plus years
experience with Office Management and Bookkeeping.
Professional Experience
Hilrod Consulting - Atlanta, GA (05/2012 - current) Staff Accountant
? Managed several clients according to their companies accounting needs.
? Processed timeslips,/payroll
? Reconciles Bank and/or Credit Card accounts.
? Set up new clients on QB, manage, organize and sort customer invoicing
and payments.
? Worked with Sharefile, Personable and Team Viewer on a daily basis.
? Prepared quarterly financial statements.
? Responsible for daily communication between clients.
? Implement services needed for individual based companies.
? Daily A/R and A/P
Absolute Mower - Newnan, GA (04/2006 - 05/2012) Office Manager
. Review and prepare payroll, accounts payable, accounts receivable,
shipping, and taxes.
. Monitor all authorized deal calculations based on sales/purchases given
to clients as rebates, incentives, or allowance credits.
. Prepare financial analysis for day to day operations.
. Establish and implement short and long range departmental strategies,
policies, and operating procedures.
. Design, establish, and maintain an organizational structure and staffing
to effectively accomplish the department's goals and objectives.
. Direct financial audits and provide recommendations for procedural
improvements.
. Recruit, train, supervise, and evaluate department staff of eight.
Saint Andrew's Episcopal Church - Peachtree City, GA (01/2000 - 04/2004)
Office Manager
. Provided weekly scheduling, activity list and bulletins. Administrative
duties
. Review and prepare payroll, accounts payable, accounts receivable and
taxes.
? Responsible for making deposits, reconciling accounts and/or all parish
accounting.
Goodson's Imports -Peachtree City, GA (02/1995 - 01/2000) Manager/
Bookkeeper
. Review and prepare payroll, accounts payable, accounts receivable,
shipping, taxes, workman's comp, and insurance filings.
. Managed internal and external Customer Service.
. Establish and implement short and long range departmental strategies,
policies, and operating procedures for product ordering.
. Design, establish, and maintain an organizational structure and staffing
to effectively accomplish the department's goals and objectives.
Educational Background
Riverdale High School, Riverdale, GA
Technical skills: QuickBooks, Microsoft Office, Excel, Multiple POS
Systems
Broad analytical skills; I have a background of ten plus years experience
with Office Management and Bookkeeping
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