Customer Service Manager
Resume:
Candy Aguilera
West Covina, CA 91791
e-mail: *************@*****.***
OBJECTIVE: To obtain a full-time position at a company, where I can use my education and
experience to its fullest potential.
SKILLS:
*Customer Service *Marketing *Dispatch
*Data Entry *Filing *Shipping/Receiving
*Custom Orders *Billing *Warehouse
*Cold Calling *Tutoring *Inventory
*Loss Prevention *Safety *Windows/Mac O S
EXPERIENCE
JOB TITLE: Office Assistant
EMPLOYER: San Gabriel Valley Yellow Cab, Hacienda Heights CA
DATES: 10/2010-8/2012
Duties: I assisted the office manager with daily office tasks: such as filing, billing, data entry,
mileage figuring, cold calling for new accounts and following up with pending accounts. I also
helped with advertising. I would go to different bars and hotels, and speak with the owners and
offer my cab company’s discounts.
JOB TITLE: Outside Sales Representative
EMPLOYER: Imperial Shower Doors, El Monte CA
DATES: 4/2004-12/2006
DUTIES: My duties consisted of 100% customer service! I was to schedule appointments with
small business owners in the window and glass industry in efforts to get them to sell my
company’s products. I trained the store owners and their employees on how to quote out prices
using the price books factor discount. I set up displays, and created marketing tools. I also
worked with homeowners and contractors, reviewed blueprints, measured and gave estimates.
JOB TITLE: Behavior Manager/ Paraeducator
EMPLOYER: La County Office of Education, Downey CA
DATES: 10/1998-4/2004
DUTIES: I worked in JCCS and Special Education, with children who have learning and
behavioral problems. My duty was to assist the classroom teacher with academics, and one-to-
one tutoring. I followed each students I E P to meet his/her educational goals.
JOB TITLE: Customer Service Associate
EMPLOYER: Montgomery Ward
DATES: 4/1992-6/1999
DUTIES: I was a customer service associate in the drapery department. I consulted with
customers, made special orders and worked with vendors in the window covering industry. I
was also trained in loss prevention, safety and inventory control.
EDUCATION
HIGH SCHOOL: La Puente High School, La Puente CA
Jr COLLEGE: Mt. San Antonio College, Walnut CA
Rio Hondo College, Whittier CA
References Available On Request
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