Manager Sales

Terry Craft

*** ***** ******** ****?Collierville, TN

38017?901-***-****?***********@*****.***

Proficient field operations executive eager to manage multiple

units/locations while driving sales and delivering results

PROFESSIONAL PROFILE

. Strong P&L, sales and marketing management skills as well as

ability to meet unique demands.

. Recognized leader who effectively manages multiple remote

locations.

. Proven track record in increasing revenues, improving profit

contributions, and maximizing customer satisfaction.

. Take-charge manager who resolves difficult situation under

adverse conditions.

. Exceptional interpersonal communicator with proven ability to

motivate diverse groups.

. Thorough knowledge of methods, techniques, tools, equipment and

supplies used in welding and fabrication.

. Sound ability to establish and maintain effective working

relationships.

. Strong ability to perform a variety of welding functions in the

maintenance and upkeep of equipment.

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS:

UTC Carrier Corporation, Fabrication Manager/ Fabrication Supervisor

(Press, ICP Press, and Paint) (03/1994- 04/2006). Overseeing daily

operations of 3departments, providing guidance to assure quality and

production is a standard within these departments. Supervised relationships

with approximately 30 vendors and their employees and communicated

effectively with upper level administration. Managed 10 direct reports and

over 100 indirect reports inside warehouse, production lines, and inventory

control.

Key Achievements:

. Orchestrated turnaround of a department where production was

declining at an alarming rate.

. Facilitated 90% of machine efficiency for the year.

. Increased production by 33%.

. Improved employee satisfaction/morale.

. Designed inventory process and procedures.

. Trained both fabrication and assembly personnel in this concept.

. Designed reports to facilitate cycle counting for active items

verses slow moving items.

. Reduced space availability and inventory variance to less than

2%.

Ford Motor Company, Outbound Operations Manager (12/2006-

05/2011). Organize, direct, and coordinate the outbound distribution

function to efficiently deliver products within budget and according to

customer schedule requirements. Provide information via meetings and

reports on the status of outbound distribution for strategic and business

planning purposes and to support the fulfillment center's expansion and

growth. Ensure compliance with all applicable legislative and regulatory

requirements and standards by monitoring necessary documentation,

implementing safety and HAZCOM training, ensuring the proper use of tools

and equipment, etc. Develop ongoing processes, measures, and controls to

ensure high degree of quality during the picking, packing, and shipping of

customer orders.

Key Achievements:

. Reversed a profit decline and built revenue by establishing and

developing new logistic plans for importing and exporting

products.

. Implemented geographic maps to reduce routes.

. Trained personnel.

. Initiated new guidelines and structures for all vendor

locations.

Kellogg's Company, Production Supervisor (05/2011-02/2012). Managed 30

employees inside two departments. Arranged daily reports within cycle

counts and analysis. Trained and developed all employees in GMP and OSHA

regulations. Business Improvement & Problem Resolution - Resourceful in

implementation of operational improvements and management of challenging

projects.

Key Achievement:

? Providing direction and guidance to operators and their

activities for assigned area

? Identifying opportunities to eliminate cost and/or waste through

applying lean manufacturing principals.

? Helping the plant leadership team develop a culture of inclusion

that efficiently produces great product and innovation.

S&R Global, Guardian Industries, Operations Manager (02/2012-Present).

Supervises and coordinates activities of 4 direct reports and 50 indirect

reports. . Determine the allocation of labor resources, track production

scheduling and costs, make any on-the-fly adjustments to the process, and

coordinate any receiving of raw materials or shipping of final goods.

? Monitors gauges to verify operational specifications to

assemble.

? Examines products for even and complete coating.

? Trains new workers in job duties.

MBA, University of Phoenix, Business Management with concentration in

operations. Graduated with a 3.46 GPA 2006

BBA, University of Memphis, Business Studies Major. Advanced course taken

in Business Administration and Marketing are as follows: Management,

Marketing, Sales, and Finance 1999

Associate of Science Degree, Shelby State Community College 1998

Contact this candidate