Taffiney Simmons PO Box ****, Oceanside, CA *****
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**********@*****.***. Cellular 843/608-1072
Experience
Wal-Mart, Oceanside, CA 2010 to present
Merchandise Supervisor
The Zone Supervisor creates a sales driven culture by working with
associates on product knowledge and customer engagement. The Zone
Supervisor also gives daily work direction to department associates and is
responsible for daily operations and merchandising presentation within
their department.
. Assist in leading the store alongside of the Assistant Manager.
. Set the example for creating a sales driven culture through product
knowledge and customer engagement.
. Ensure Wal-Mart's merchandising standards are adhered to and executed
accurately.
. Work to achieve sales and profitability goals through the training and
development of department associates.
. Open and close the store and act as the Manager-On-Duty on a rotating
basis.
. Assist in development and implementation of weekly schedules to ensure
appropriate staffing levels.
. Partner with Assistant Manager in establishing and conveying
expectations to associates and for measuring performance and
productivity levels.
. Assist in ensuring associates comply with processes by providing
guidance as necessary.
. Provide input on associate performance to management for the formal
review process.
. Proven selling and customer engagement skills in a fast paced retail
environment.
. Strong desire to move up within the organization.
. Ability to merchandise and share product knowledge expertise.
. Strong motivational, organizational and communication skills.
. Proven ability to give direction and complete projects on time.
Synter Resource Group North Charleston, SC
2007 to 2010
Account Specialist-Collector
The requirements for a debt collector are to resolve past due accounts for
an organization by phone and written correspondence at their residence and
place of employment by abiding by the FDCPA.
. Skip tracing.
. Skillful negotiating tools for repayment by debtors.
. Knowledgeable of the Federal Debt Collections Practices Act.
. Good communication skills.
. Good listening skills.
. Knowledgeable of computer and internet.
. Reached and surpassed monthly goals.
Just 4 Kidz Goose Creek, SC
2004 to 2007
Center Director
Child care directors are responsible for overseeing the staff and the day-
to-day operations of a daycare facility for children who are not yet old
enough for formal schooling.
. Confer with parents and staff to discuss educational activities and
policies, and students' behavioral or learning problems.
. Prepare and maintain attendance, activity, planning, accounting, or
personnel reports and records for officials and agencies, or direct
preparation and maintenance activities.
. Set educational standards and goals, and help establish policies,
procedures, and programs to carry them out.
. Plan, direct, and monitor instructional methods and content of
educational, vocational, or student activity programs.
. Organize and direct committees of specialists, volunteers, and staff
to provide technical and advisory assistance for programs.
. Prepare and submit budget requests or grant proposals to solicit
program funding.
. Review and interpret government codes, and develop procedures to meet
codes and to ensure facility safety, security, and maintenance.
. Direct and coordinate activities of teachers or administrators at
daycare centers, schools, public agencies, and/or institutions.
. Recruit, hire, train, and evaluate primary and supplemental staff, and
recommend personnel actions for programs and services.
TTCS, Inc, Charleston, SC 2002 to 2004
Office Manager
An office manager supports company operations by maintaining office systems
and supervising staff.
. Administered employee payroll and company taxes.
. Authorized petty cash, check distributions, and bank deposits.
. Prioritized tasks and supervised a team of five administrative
assistants to provide quality human
. resources and customer relations support.
. Managed insurance and employee benefits, fielded employee benefits
questions, and negotiated
. insurance contracts.
. Resolved customer issues and addressed complaints, exceeding
customers' expectations.
. Provided clerical and administrative support to the CEO.
. Established and maintained filing system, screened telephone calls,
scheduled meetings, prepared
. documents, and drafted business correspondence.
. Financial responsibilities included recording expenses, processing
expense reports, and managing
. disbursements.
Workforce Network, Corpus Christi, TX 2001 to 2002
Youth Development Manager
Provides career counseling, intensive job readiness and job search and
placement assistance, case management, and training/re-training and follow
up services to WIA eligible out of school youth within Region 9.
. To provide services to all interested Youth
. To provide individualized case management
. To provide an extensive assessment of each client
. To develop with the client a service strategy which includes goals of
the client
. To ensure that each client obtains the training and education
appropriate for success
. To maintain accurate client files and records according to program
guidelines
. To ensure that each client moves into unsubsidized employment
. To complete follow-up reports
. Submit all necessary forms, bills, invoices, and other paperwork
. To perform other duties as assigned
. Able to perform Home visits
Manpower, San Diego, CA 1999 to 2001
Payroll/Accounts Receivable Specialist
An account receivable specialist is to provide financial, clerical and
administrative services to ensure efficient, timely and accurate payment of
accounts under his or her control. The payroll clerk position is
accountable for collecting timekeeping information, incorporating a variety
of deductions into a periodic payroll, and issuing pay and pay-related
information to employees.
. maintain up-to-date billing system
. follow up, collection and allocation of payments
. carry out billing, collection and reporting activities according
to specific deadlines
. Posts customer payments by recording cash, checks, and credit card
transactions.
. Posts revenues by verifying and entering transactions form lock box
and local deposits.
. Updates receivables by totaling unpaid invoices.
. Resolves collections by examining customer payment plans, payment
history, credit line; coordinating contact with collections
department.
. Protects organization's value by keeping information confidential.
. Accomplishes accounting and organization mission by completing related
results as needed.
. Maintains payroll information by collecting, calculating, and entering
data.
. Maintains payroll operations by following policies and procedures;
reporting needed changes.
. Resolves payroll discrepancies by collecting and analyzing
information.
. Provides payroll information by answering questions and requests.
. Maintains payroll operations by following policies and procedures;
reporting needed changes.
. Maintains employee confidence and protects payroll operations by
keeping information confidential.
. Contributes to team effort by accomplishing related results as needed.
PSB Lending Corporation, Carlsbad, CA 1998 to 1999
Account Specialist-Collector
The requirements for a debt collector are to resolve past due accounts for
an organization by phone and written correspondence at their residence and
place of employment.
. Skip tracing
. Collected on 2nd mortgages
. Skillful negotiating tools for repayment by debtors
. Knowledgeable of the Federal Debt Collections Practices Act
. Good communication skills
. Good listening skills
. Knowledgeable of computer and internet
Education
University of Phoenix, Online 2012-Present
MAT, emphasis in leadership
University of California, San Diego, La Jolla, CA 1998
B.A., Human Development Minor, Business