Engineer Information Technology

Mohammed Abdul Waseah Mobile No. +1-604-***-****

Email Address: ******@*****.***

OBJECTIVE

Aiming at a matching career in an organization of high repute, which gives me value addition and

exposure to the competitive business world. Also to, achieve the goals of Organization and mine as

well, with optimum efficiency and sincerity.

PERSONAL SUMMARY:

Skilled young professional committed excellence and always aiming for perfection.

Excellent communication interpersonal, team management, delegation, and status reporting skills

WORK EXPERIENCE:

Ctrl Green Software Solutions Pvt. Ltd. - India

June 2010 – August 2011

Jr. System Engineer

Environment: Windows 2008

Management of LAN/WAN.

Creating user accounts,

Troubleshoot system and network issues.

Handling of Antivirus Software, such as checking of virus on infected PCs remotely,

Updating of latest antivirus signature.

Managing the overall daily activities of the IT Department.

Investigate user problems, identify their source, determine possible solutions, test and

implement solutions providing users with appropriate support and advice.

Installing Program & Operating System (Window Vista, XP, 7, Server 2008)

Performing basic Group Policy operations.

Performing Backup of Data Regularly.

Connecting to client`s computers through VPN and resolving their computer issues.

Dell International Services Pvt. Ltd. - India

Sept. 2009 – May 2010

Technical Support Associate

Worked as Technical Support Associate, assisting the customers on advanced hardware and

software issues and involved in development of the process.

Supporting the major desktops and notebooks.

Assisting the customers on all hardware and software issues.

Working on different models and latest models from Dell like Studio laptops and

Trouble shooting various issues pertaining to hardware components like motherboard, hard

disk, optical drive etc.

Help the customer doing the Operating system Installation.

Doing diagnosis on the various Hardware components.

Installing software downloads and driver through remote assistance.

EDUCATION:

January 2012 - Present Masters Of Administrative Science - Specialization in Canada

Conputer Security and Forensic Administration

Fairleigh Dickinson University – Vancouver

2005 – 2009 B. Tech (Computer Science & Information Technology) India

Jawaharlal Nehru Technology University

2003 – 2005 Intermediate (MPC) India

Board of Intermediate Education

ICSE 10th

2002 – 2003 India

Indian Certificate of Secondary Education

OTHER CERTIFICATES:

Microsoft Certified Information Technology Professional -(MCITP)

TECHNICAL SKILLS:

Basic knowledge in Visual Studio 2008 (C#.net, ASP.Net), MySql.

Intermediate Knowledge of Joomla and Wordpress Web Development.

Contact this candidate