Customer Service Nurse
Resume:
ROMMEL SUAREZ
CHICAGO, IL *****
Mobile: 773-***-****
******.*******@*****.***
CAREER OBJECTIVE: To obtain a position in the medical field as a Restorative Nurse and apply the customer service experience I have
acquired in my previous job functions to provide exceptional care and human interaction in a safe, professional, and
confidential manner.
EDUCATION: Licensed Practical Nurse 2007, Associate Degree Nursing 2012
Wilbur Wright College, Chicago, Illinois
B.S. (Computer Information System) 2001
DePaul University
LANGUAGES: Fluent in Tagalog and English
CERTIFICATES /CAREER ACHIEVEMENTS:
Restorative Nurse Certification December 2010.
Wound Care certification.
Conducted customer service training for all employees.
Collaborated with local hospitals on providing education seminars for the elderly.
Working Experience as MDS Coordinator.
CLINICAL EXPERIENCE:
Alden Northmoor Rehabilitation Nursing Home: September 2010 September 2012
Clinical Support Supervisor/Restorative Nurse/MDS Coordinator
Chicago, Illinois
Manages daily operations of all clinical aspects of the facility on daily basis
Working Experience as MDS Coordinator
Coordinated nursing care plan meetings with residents, families and IDT team.
Maintained and developed on going MDS schedules and care plans for every resident.
Provides leadership, direction and guidance to staff.
Responsible for participating in all admission and discharge planning.
Responsible for overseeing and directing various services related to patient care.
Coordinate Restorative Therapy Services by Assessing, planning, developing, implementing and evaluating
residents in accordance with Illinois Department of public health regulations.
Responsible for creating care plans for all restorative programs for each individual resident.
Participated in annual survey preparation with management team.
Responsible for fall prevention program.
Conducted various in services and demonstration education on Restorative services and policy procedures for
facility.
Alden Northmoor Rehabilitation Nursing Home: December 2008 September 2010
LPN Staff Nurse
Chicago, Illinois
Maintaining a positive environment by providing good customer service to Residents and their families.
Working knowledge on suctioning, tracheostomy care, and providing nebulizer treatments.
Providing gastrostomy tube feeding and medication.
Experience in wound care treatment and dressing changes.
Administered medications orally and injections.
Experienced in insertion and care of Indwelling Foley catheter.
Provided massages and assist in the implementation of range of motion exercises.
Made appointments and facilitated transportation arrangements for residents.
Documented Patients progress.
Center Home for the Hispanic Elderly: November 2007 November 2008
LPN Staff Nurse
Chicago, Illinois
Specializes in initiating treatment plans for patients with chronic illnesses and
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provide support for families and patients.
Coordinated the restructuring of teams to emphasize leadership and team
•
building.
Serves as primary caregivers while also performing administrative duties.
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Responsible for care issues of patients such as (fractures, Alzheimer’s, and
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general mobility problems)
REFERENCES: Available upon request.
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