Customer Service Project Manager
Resume:
James Newton Jr.
**** ********* **. ************, *******, 46226
*************@*****.***
JOB OBJECTIVE:
To obtain a position where I can use my knowledge and strengths to help
others achieve goals as well as myself, and put to use the 20 year
management/QA background..
KEY SKILLS:
Aerospace Business Unit Manager 3DManufacturing Simulator Trainer
Production Group Leader Tool Maker
Sr. Technical Specialist Jig and Fixture Builder
Sr. Project Manger Process Validation Enhancement
Quality Assurance Lean Manufacturing Processes
WORK EXPERIENCE:
AutoZone, Indianapolis IN. Parts Manager 2010 - 11/11
All aspects of management regarding timekeeping, personnel, inventory,
shrink control, RF Guns, cash registers and customer service.
UPS, 81st Street Hub, Indianapolis IN. 2009 - 2010
Sort, bag and distribute small packages nationwide per ZIP Code. Load and
unload semi trailers of freight of up to 125 Lbs.
Small Business Owner; Irvine CA. 2005 - 2009
Own and operate a retail internet based business dedicated to consumer air
and water purification. Responsible for all duties necessary for
operations, including sales, customer service, advertising, billing, and
shipping.
The Boeing Company, Military Division; Long Beach, CA. 2002 - 2005
C-17 Design and Technology Sr. Technical Analyst
. Coordinated and consulted internal/external organizations and senior
employees to perform complex analysis to support design, specification
compliance, process and procedure adherence, production streamlining
and cost reduction for both hard and soft electronic assembly tooling.
. Knowledge Based Environment Group Focal for the Onboard Inert Gas
Generating System. (OBIGGSII)
. On-site focal point for C-17 Knowledge Based Environment and the
Design and Technology Department efforts.
.
C-17 Design and Technology Sr. Project Manager 1997-2002
. Implemented offline 3D Virtual Numeric Control (VNC) for automation of
the C-17 Wing Spar Assemblies.
. Implemented Interactive Robotic Instructional Program (IGRIP) for
automation of 11 wing panel assemblies resulting in a net 25%
reduction in labor costs.
. Determined project scope, development and definition for various Rough
Order of Magnitude (ROM) and productability studies.
James Newton Jr.
Page Two
4415 Staughton Dr. Indianapolis, Indiana, 46226
*************@*****.***
MD-11 Assembly Tooling Principle Specialist 1995-1997
(Commercial Division)
. Coordinated efforts regarding relocation of MD-11 production tooling
and sub-assembly tooling from Convair Aircraft, San Diego, CA to The
Boeing Company. Commercial Division, Long Beach, CA
. Liaison between planning, quality assurance, tool design and
production Manufacturing Engineers.
. Long Beach focal point for relocated production parts from initial
tool set-up to 1st Article Inspection.
. Managed thirteen Tooling Liaison Specialist, two Tool Design
Engineers, and two Manufacturing Engineers specifically for The
Convair Tooling Transition.
EDUCATION and TRAINING
University of Phoenix 45 credits towards pursuing a Business Management
degree (3.58 GPA)
Hewlett Packard Fundamentals of UniGraphics, 3D drafting essentials (IMAN)
The Boeing Company Configuration Management System (CMS)
Geometric Dimensioning and Tolerance (GD&T)
Basic Catia
Conventional and Laser Optical Instruments
Delmia/Deneb Robotics Virtual Numeric Control (VNC)
Interactive Generative Robotic Instructional Program
(IGRIP)
McDonnell Douglas Lean Manufacturing
Design for Manufacturing and Assembly (DFMA)
Management, High Potential Program
Visio
Nike Test Center Journeyman jig and Fixture, (aviation tool maker)
building, conventional and laser optical measuring
equipment.
COMPUTER SKILLS
Microsoft Office Suite; Word, Excel, PowerPoint and Project. VISIO
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