Customer Service Training
Resume:
Ali Al Turfi
Ali
Austin TX 78753
**********@*****.***
Work Experience
Toshiba Warehouse Baghdad, Iraq
Material Handler 2008-2009
• Receiving materials and put bar code on boxes
• Shipping materials
• Perform inventory
• Responsible for paper work
• Follow safty procedures
Casual Clothing Amara, Iraq
Salesman 2005- 2006
• Assisted customers with purchases
• Maintained accurate inventory and made requests for new stock
• Stocked racks and shelves
• Maintained strong knowledge of sale items and new arrivals
• Created a customer service based environment with a positive attitude and astute
attentiveness to customers’ needs
Amara Supermarket Amara, Iraq
Food Stock and Vendor 2004-2005
• Stock produce and all dried goods
• Maintain inventory
• Unload new shipments arriving to grocery store and shelve
• Assist customers with purchases
• Run cash register during peak hours
• Sweep and mop floors, dust shelves and windows, organize dock area
Amara Central Coffee Amara, Iraq
Customer Service 2000- 2003
• Run cash register and accurately process customer purchases and all transactions
• Make coffees according to customers’ taste
1
• Maintain clean public areas: sweep and mop floors, wipe down and sanitize tables, front
area cleaning, clean refrigerators and coffee machines
Blue Sky Restaurant Baghdad, Iraq
Server 2001-2003
• Server customers with greetings
• Take Orders
• Prepare tables and decorate table
• Make sure dining place is clean
• Provide customer service
TRAINING:
Austin Area Inter-religious Ministries (AAIM) Aug 2009-Present
English as a Second Language
Refugee Services of Texas Aug 2009-Present
Job Readiness Training
LANGUAGES:
Arabic (Native)
English (Advance)
SKILLS:
Customer Service
Laundry
Cleaning
Inventory/Stock
REFERENCES:
Zaid Mousa
7801 N. Lamar Blvd. Suite F-20
Austin, TX 78752
******@**********************.***
Naw Grace Hser Hti
7801 N. Lamar Blvd. Suite F-20
Austin, TX 78752
********@**********************.***
2
Contact this candidate