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Sales Service

Location:
San Antonio, TX, 78230
Salary:
60,000.00
Posted:
December 31, 2012

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Resume:

Luciano Rodriguez

***** ***** ******* ****

San Antonio, Texas, 78230 United States

210-***-****

**********.***@*****.***

Professional Experience

Fundamental Long Term Care, San Antonio, Texas United States

Director Of Business Development, Jan 2011 – present

Oversee regional and local sales managers and their staffs.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Monitor customer preferences to determine focus of sales efforts.

Prepare budgets and approve budget expenditures.

Represent company at trade association meetings to promote products.

Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

SAVA Senior Care, San Antonio, Texas United States

Marketing Director, Jan 2008 – Jan 2011

Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.

Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.

Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.

Compile lists describing product or service offerings.

Use sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.

Conduct economic and commercial surveys to identify potential markets for products and services.

Community Health Systems D.B.A. Home Care Services, Laredo, Texas United States

Director Of Sales and Marketing, Sep 2004 – Jan 2008

D.M.E. sales were tailored to meet the individual needs of the referring Doctor. Three main product lines were stressed: Ostomy Supplies, Wound & Diabetic Care, and Service Pumps (C-paps, I.V. ect.).

Primary Function was to create a pool of referral sources - Doctors offices mostly. Within 4 months, 15 doctors were referring on a daily basis. In 6 months, a referral base of over 20 Doctors was maintained and exclusively referring to Home Care Services.

Internal Medicine Doctors supplied referrals to the D.M.E. and Home Health & Home Infusion companies. Medical Oncologists provided referrals for the Hospice company, as well as referring to the other three companies.

Resolve customer complaints regarding sales and service.

Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

Represent company at trade association meetings to promote products.

Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

Monitor customer preferences to determine focus of sales efforts.

United Independant School District, Laredo, Texas United States

Language Arts Teacher - 6th Grade, Aug 2001 – Aug 2004

The "EASY" part was teaching the children.

If you can teach you can do anything.

Education

Texas A&M International University, Laredo, Texas United States

Completed coursework towards Bachelor of Arts

Additional Skills

Sales Training and Seminars - Brooks Group Sales Process, Policy Formulation, Broker/Vendor Relations, Account Development and Market Share Growth.

Memberships - "A Place For Mom," First Friday, and tthe Lions Club, Knights Of Columbus.

Software/Systems Skills - Excel, Word, Outlook, Power Point, ect.



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