2013

Dominique Hackett

**** ******** ****** **** * Panama City FL 32405

**********@*****.*** - 850-***-****

OBJECTIVE:

I would like to find a career in an even paced and consistent environment. My strengths focus on written and verbal communication, functional organization and customer service. I use my strengths to encourage priorities and effective work habits. I have recently completed a Medical Billing & Coding pre-certification class and have proficiently learned how to use ICD-9-CM, CPT and HCPCS manuals. I am scheduled to take the national certification test on January 19, 2013. Given an opportunity, I would be a valuable part of your team.

WORK EXPERIENCE:

Marketing & Membership Team Lead (Supervisor)

Sam’s Club – Panama City FL

December 2010 – October 2011

Accountable for ten to twelve member service associates. Acting as liaison between management and hourly membership associates. Actively conduct market research and planning club level events and promotional events as well as employee contest creation and implementation. Assisted with schedules, associate gripes, member questions regarding grants and donations. Daily tasks include printing and interpretation of daily reports, calculating daily indexing, monitoring personal and team productivity. Also responsible for weekly and annual associate evaluations. I also worked with many non-profit organizations.

Advantage Coordinator – Marketing

Sam’s Club – Panama City FL

December 2009 – November 2011

Outside sales position responsible for contacting new and current businesses to set up membership meetings. The objective is to create a positive relationship through membership sale options. Offered promotion and product research for each business to meet their individual needs.

Night Auditor / Manager on Duty

Kessler Collection – Celebration FL

January 2008 – June 2008

Responsible for the completion of daily night audit and Point of Sale balances for the Celebration Hotel. Daily tasks include guest check-in, log guest requests, customer related services. This position required effective written and verbal communication regarding all pertinent information.

Corrections Officer

State of Florida Department of Corrections

Central Florida Reception Center (CFRC) – Orlando FL

November 2004 – July 2005

Responsible for the care and custody of sentenced male felons. This position required extreme responsibility as well as the ability to always react to danger appropriately and safely.

Corrections Deputy

Lee County Sheriff’s Office – Ft. Myers FL

April 2004 – October 2004

Responsible for physical intake and release of inmates at the Lee County Jail. Daily tasks include feeding inmates, shower moves, medical care moves, recreation moves, first appearance moves and classification movements, writing incident reports, body searches, bunk/cell searches, fingerprinting, mugshots.

Civilian I

Lee County Sheriff’s Office – Ft. Myers FL

August 2001 – April 2004

Responsible for public interaction and customer service. Daily routine included booking inmates, inmate release paperwork, photographing and categorizing property, first appearance paperwork, FCIC/NCIC/Interpol interpretation and warrant searches.

EDUCATION:

GCSC Continuing Education

Medical Billing & Coding

CPT 2013 / ICD-9-CM / HCPCS

AAPC Member

CCS Certification test scheduled for January 19, 2013

Gulf Coast State College

Business

Present

SWFL Academy of Criminal Justice

Corrections Officer Certification

2004

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