Customer Service Sales Representative

Venessa Rodriguez *** Morsemere ave #* Yonkers, NY 10703 914-***-**** ****************@*****.*** OBJECTIVE An Experienced Hospital Receptionist seeking to utilize my skills in an organization that provides a good work environment along with a chance for professional growth. SUMMARY OF QUALIFICATIONS Excellent knowledge of medical billing and record keeping Familiar with medical terminology and procedures Strong telephone etiquette with knowledge of basic computer applications Possess excellent typing speed and has the ability to operate office equipment Ability to read, comprehend, and follow oral and written instruction Proficient in communicating effectively, both in verbal and written with outstanding customer service skills Attention to detail with good interpersonal and organizational skills Skilled in maintaining effective working relationships with patients, employees, physicians and the public WORK EXPERIENCE 12/2007 to Present Bronx Lebanon Hospital Bronx, NY Associate Patient Access . Accurately enter patients demographics into Medical Manager system. . Verify patients insurance eligibility. . Support/ Coverage relief for co-workers. . Provide transportation for patients to go home. . Answer/ Redirect phones calls. . Attend bed board meetings. . MCT Billing. 09/2003 to 10/2005 Boulder Creek Steak House Yonkers, NY Senior Waitress . Opened/Closed restaurant according to work schedule. . Managed and trained waiters/waitresses in order to achieve productivity for the restaurant. . Arranged parties for patrons and ensured that everything went according to restaurant standards. . Executed daily operations of inspecting staff uniforms, replenishing table settings and service supported fellow co workers. . Took food orders and entered them in the computers. . Handle money and credit card transactions 09/2002 to 09/2003 Bally Total Fitness Bronx, NY Health Consultant/Sales Representative . Contacted prospective members to explain benefits and cost of a membership. . Designed an effective health plan that was suitable for all new members. . Maintained a financial record of all members with current/outstanding payments due. . Conducted potential membership tours around the facility EDUCATION 2004 Lehman College, Bronx, NY GED LANGUAGES Fluent in English and Spanish REFERENCES Available upon request.