Manager Management

Summary of Qualifications

I am an experienced professional with 15 years of extensive experience in

human resource management, training, team building, coordination, planning,

and support of daily operational of administrative functions. Additional

strengths include identifying and assessing organizational needs and

implementing initiatives to enhance corporate performance. Track record of

providing significant improvements within administrative departments easily

adapt to fast-paced environments demanding strong organizational and

interpersonal skills. Detailed-oriented with the ability to multi-task

effectively and efficiently to accomplish all task.

. Skilled at adapting to new concepts and communicating ideas clearly

and effectively, works well under pressure,

. Adept at developing and maintaining detailed administrative and

procedural processes that reduce redundancy, improve accuracy and

efficiency, and achieve organizational objectives.

. Highly focused and results-oriented in supporting complex, deadline-

driven operations; able to identify goals and priorities and

resolve issues in initial stages.

. Experiences manager with expertise in human relations and project

management

Employment History

ER Williams/ Vision Center of Excellence (VCE) 07/2011

- 09/2012

Sr. Executive Assistant - Project Coordinator - Directors and Deputy

Directors of Informatics/ Information Systems and Technology Directorate

Prepared VCE internal and external correspondence, created general office

policies and program reports. Maintained direct reports calendars and

replied to inquiries. Organized meetings and conferences meeting by

issuing email invitations to the conferences arranged for video-

teleconference support and reserved telephone conference lines. I assisted

in preparation of Quad Reports for executive's review and situational

awareness. Developed and maintained Microsoft Access databases for the VCE

including: Technology IT help desk tracking and administrative support task

tracking. DoD/VA Facility Capability Assessment, DoD/VA Policy Crosswalk;

Developed and implemented VCE IT new hire onboarding forms. I lead the DoD

and VA Facility Capability Assessment project. I assisted with the

development of the standard operating procedures for VCE Crystal City

administrative, logistics and operational processes. Closely worked on

several VCE contracts regarding; acquisitions regulations, deliverables and

milestone. Additional skills:

. Analyze and organize office operations and procedures such as flow

of correspondence, filing, requisition of supplies, and other

clerical services.

. Evaluate office production, revise procedures, or devise new forms

to improve efficiency of work flow.

. Make recommendations - objective assessment/options

. Monitor electronic document management

. Write and edit SOW/MOU/MOA/SOP

. Microsoft Project

. Daily management of vendor and internal program office for the

purpose of sustainment

. DHP SIRT cleared to access and update project milestones and

tracking

. MHS - DOORS, DHSS, Microsoft Project and SPSS research programs

Henry Jackson Foundation/ Defense Veterans Brain Injury Center (DVBIC)

02/2010 - 07/2011

Executive Assistant - Director of Clinical Affairs and Education

Directorate

Prepared DVBIC internal and external correspondence, created general office

policies and program reports. Maintained direct reports calendars and

replied to inquiries. Organized meetings and conferences meeting by

issuing email invitations to the conferences arranged for video-

teleconference support and reserved telephone conference lines. Additional

skills:

. Prepared, maintained, and distributed various organizational charts

and reports.

. Maintain calendar and all travel arrangements

. Compile statistics; evaluate data, form conclusion and present

recommendation to management.

. Created several Access Data Base for use to track and monitor

tasks, inventory, and help desk ticket

Lockheed Martin/ Transportation Security Solutions 10/2007

- 01/2010

Senior Executive Administrative Manager

Managed ten senior executive level administrative assistants, the levels of

support varied from director to senior vice president. Defined teams

specific tasks, identified priorities, set team objectives, and provided

team building and leadership training to enhance workplace performance for

all levels of staffing. Identified and addressed problems with innovative

solutions. Additional skills:

. Utilized systemic decision making to successfully lead my team

. Analyze and organize office operations and procedures such as flow

of correspondence, filing, requisition of supplies, and other

clerical services.

. Evaluate office production, revise procedures, or devise new forms

to improve efficiency of work flow.

Lehman Brothers/ Aurora Loan Services 06/2004 -

10/2007

Senior Executive Administrative/ Assistant/HR Liaison/1st Tier Manager

HR Liaison between management and human resources, I was responsible for

providing continuing the open communications regarding structure

changes, hiring, terminations, and benefits. I processed new hire

orientation packages making sure all documentations were completed in a

timely manner. Processed background and drug screening processed all

employee work verification which included payroll, timesheets, and leave

of absence request benefits. Developed varies plans for structural

changes within the firm. Working with staff to develop the policy and

procedure for various skill set jobs. I also helped to facilitate

conflict resolution regarding employee management issues. Additional

skills:

. Developed, internal, and external correspondence that facilitated

effective communication and the transfer of information throughout

office personnel

. Responsible for the recruitment and supervision and performance

evaluation.

. Provided training to enhance workplace performance at all levels of

staffing.

. Was instrumental in the development for varies plans for structural

changes within the firm.

. Worked with staff to develop the policy and procedure for various

skill sets.

. Managed 20 temporary employees

. Conduct new vendor interviews and make recommendations to the

Executive Vice President.

. Updated HR Employee Action Records with employee change requests

and processed paperwork.

TeleSec Core staff 01/2004 - 06/2004

. Over saw a wide variety of administrative functions, supporting all

management projects

. Hired fulltime by client Aurora Loan Services

Senior Administrative Assistant 3 to Facilities Manager

Hughes Network Systems 02/2002 - 001/2004

Administrative Assistant

. Directed day-to-day office operations, providing fundamental

support to facility management.

. Managed accounts payable, receivable, and payroll.

. Oversaw administrative budget, purchases office supplies.

. Prepared expense reports and credit card reconciliations.

|Education | |

. PhD. Business Administrative Candidate with concentration in Project

Manager - Future date December 2014 (GPA- 3.87)

. Master of Business Administration concentration in Marketing with

Colorado Technical University - September 2011(GPA- 3.80)

. Master of Business Administration concentration in Human Resources

Management with Colorado Technical University - September 2010 (GPA

3.83)

. Bachelors of Science concentration in Human Resource Management/Magna

Cum Laude with Colorado Technical University May 2008 (GPA- 3.87)

. Bachelors of Science concentration in Management/Magna Cum Laude with

Colorado Technical University - August 2007 ( GPA- 3.9)

Training and Certification(s)

. Business Fundamental certificate 05/2005

. Basic Accounting and Finance certificate 09/2005

. Business in the Global Environment certificate 09/2005

. Human Resource Development certificate 11/2005

. Project Planning certificate 12/2005

. Organizational Systems Improvement certificate 05/2006

. Management Essentials certificate 05/2006

. Human Resource Management certificate 12/2006

. Sales and Marketing certificate 02/2006

. Human Resource Management certificate 12/2006

. Human Resource Management Graduate Level certificate 12/2008

. Business Administration Graduate Level certificate 05/2009

. Sigma Beta Delta International Honor Society in Business Management

and Administration 09/2010

. Six Sigma Yellow Belt - 09/2011

. Six Sigma Green Belt 02/2012

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