Customer Service High School

Danielle P. Racicot

**** ******** *** ***

Colchester, VT 05446

802-***-****

DOB: 08/01/1974

OBJECTIVE

Full-time position

EDUCATION

AS, Law Enforcement/Psychology, 1994, Champlain College, Burlington, VT

Colchester High School, Colchester, VT, 1992

SKILLS AND STRENGTHS:

Type and Keyboard 65WPM, Computer Applications: WordPerfect, Microsoft

Works and Word, Lotus 1-2-3, Database, Spreadsheets, Dependable, Quick

Learner, Thorough, Good interpersonal skills, Confidential, Community First

Aid, Safety and CPR and AED Certified.

EMPLOYMENT

NORTH COUNTRY FEDERAL CREDIT UNION

11/2012-Present

Personal Banker

MERCHANTS BANK

10/11 - 10/12

Personal Banker

Responsibilities:

. Helping coach and mentor new tellers when necessary

. Opening and servicing customer accounts

. Accepting loan payments

. Cashing checks, selling and cross selling a wide range of Company

products

MUNSON EARTH MOVING CORP

06/10 - 01/11

Receptionist

. Answered phones, copied, faxed, and performed various duties as

requested.

GATEWAY BANK & TRUST 09/08 - 03/10

Vault Teller

. Performing general banking transactions such as deposits, withdrawals,

and transfers.

. Answering concerning questions on accounts

. Being aware of fraud on a daily basis.

NEW ENGLAND FEDERAL CREDIT UNION, Williston, VT

11/07 - 08/08

Teller

. Performing general banking transactions such as deposits, withdrawals

and transfers.

. Answer concerning questions on accounts.

. Being aware of fraud on a daily basis.

EXPRESS JET, Continental Express, South Burlington, VT

08/06 - 08/08

Customer Service Agent/ Ramp Agent/Baggage Handler

. Loaded and unloaded luggage from planes

. Pushed plans back on the runway for take off

IBM Essex Junction, VT

04/98 -05/08

. Worked on defect tools in the manufacturing clean room

. Wrote programs for the tools

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