Customer Service Food
Resume:
Schauna Gilchrist **** Baker Street Baltimore, Maryland 21216
*********@*****.*** 443-***-****
Professional:
7+ years experience as a cook
6+ years of catering experience
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Able to meet strict deadlines
Supervisory experience
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Excellent safety record
Outstanding customer service skills
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Safe Serve Certified
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Experience:
Cook
Inspected and cleaned food preparation areas, such as equipment and work surfaces, or serving areas to
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ensure safe and sanitary food-handling practices.
Ensured food is stored and cooked at correct temperature by regulating temperature of ovens, broilers,
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grills, and roasters.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items,
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and rotating stock.
Seasoned and cooked food according to recipes or personal judgment and experience.
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Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods.
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Weighed, measured, and mixed ingredients according to recipes or personal judgment, using various
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kitchen utensils and equipment.
Observed and tested foods to determine if they have been cooked sufficiently, using methods such as
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tasting, smelling, or piercing them with utensils.
Washed, peeled, cut, and seed fruits and vegetables to prepare them for consumption.
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Cook Supervisor
Monitored compliance with health and fire regulations regarding food preparation and serving, and
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building maintenance in lodging and dining facilities.
Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure
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that food is prepared and presented in an acceptable manner.
Counted money and made bank deposits.
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Investigated and resolved complaints regarding food quality, service, or accommodations.
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Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation.
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Scheduled and received food and beverage deliveries, checking delivery contents to verify product
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quality and quantity.
Monitored budgets and payroll records, and reviewed financial transactions to ensure that expenditures
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are authorized and budgeted.
Maintained food and equipment inventories, and kept inventory records.
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Scheduled staff hours and assign duties.
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Established standards for personnel performance and customer service.
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Work History:
John’s Hopkins University Baltimore, Maryland
Food Service Worker 2011 to 2012
Emerald Estates Retirement Community Baltimore, Maryland
Cook Supervisor 2008 to 2009
Towson University Towson, Maryland
Food Service Worker 2000 to 2006
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