Manager Program

William B. Fortier

*** ******** ***** *****: ***-294-

2004

Westfield, IN 46074 **********@***.***

Summary of Qualifications

Customer focused Business Manager with excellent organizational

skills. Understands the need and importance of clear and precise

communication. Demonstrates a passion for developing a strong team building

work environment. Possesses an effective combination of business management

and technical abilities with an outstanding grasp of problem solving and

leadership talents.

Specialties: Coaching and Mentoring, Team Building, Supplier Development,

Advanced Technology, International Assignments, Customer Satisfaction,

Problem Solving and Program Management

Professional Achievements

Program Management Achievements

* Managed a scrap and inventory reduction task force throughout North

American manufacturing operations reducing costs by $5M

* Managed a program eliminating obsolete ceramic circuit substrate printing

and increased production output by 300% and reduced operating costs by

$3M

* Managed equipment specification development, supplier selection,

equipment deliveries, installation and startup of unique and highly

customized Power Elections Validation test equipment

Leadership Achievements

* Implemented a World Class Power Electronics Validation Laboratory worth >

$15 M

* Managed a multi-disciplined engineering team through the initial phases

of product design and was responsible for the start of production at a

manufacturing operation located in the United Kingdom

* Managed a Validation Engineering department responsible for testing

Powertrain and Power Electronics products

* Emphasized and tracked Continuous Improvement activities

* Managed a department of Korean Nationals during the Joint Venture

assignment from 1999 -2001

* Joint Venture assignment was planned to occur over 3 years but was

completed ahead of schedule at the end of two years

* Provided Validation training to 30 engineers at the Mexico Technology

Center

* Recipient of the 2010 Donald J. Almquist Award for Extraordinary

Accomplishment

Problem Solving Achievements

* Investigate Validation test failures and work with design engineers to

determine root cause, verification and irreversible corrective action

* Responsible for final approval for corrective actions

* Responsible for resolution of Validation testing problems

* Responsible for determining a circuit board soldering reliability with a

potential mega dollar warranty costs

International Business Achievements

* Frequent travel to Europe to define Customer requirements immediately

following contractual agreement

* Built strong Customer relationships by maintaining and achieving

established commitments

* Periodic residence at European manufacturing plant to lead production

readiness

* Transferring technology and manufacturing knowledge to a Joint Venture

operation over a two year period while living as an expatriate in Seoul,

Korea

Coaching and Mentor Achievements

* Develop "A" players by transforming "B" players

* Encourage and guide the less experienced team members

* Recognize and reward a job well done

* Establish a cadence of routine discussions and follow up reviews

* Recognize when employees need support

* Established a supervise/ subordinate communications were risks and

challenges could be addressed before missed commitments occurred

Employment History

Delphi Electronics and Safety, Kokomo, Indiana

Validation Engineering Department Manager 2001 - 2012

Joint Venture Technology Director, Seoul, Korea 1999 - 2001

Program Manager 1992 - 1999

Delco Electronics Operations, Goleta, California

Program Manager 1988 - 1992

Hughes Aircraft Company, El Segundo, California

Advanced Technology Jet Fighter Radar Systems Supervisor 1982 - 1988

Electrolux Corporation, Old Greenwich, Connecticut 1977 - 1982

Corporate Chemist

Education

University of Connecticut, MBA 1981

Western Connecticut State University, Chemistry 1976

Contact this candidate