Customer Service Sales Representative

J ason Nance

**** ******* ***** **** ************, GA 30135 770-***-**** **********@*****.***

Targeting Entry-Level Position

College student with strong commitment to customer service, verbal and written communication and

organizational management.

Proficient with Windows XP, Vista,7 and Microsoft office

Masters new technology quickly; successful in team or self-directed environment.

EDUCATION

Tennessee State University Degree expected 5/2014

Nashville, TN

Major- Computer Science

GPA: 3.0

5/2009

Chapel Hill High School

Douglasville, GA

GPA: 2.8

EXPERIENCE

Sales Representative

6/2008 - 8/2012

Zaxby’s

• Maintained customer service relations by way of face to face and telephone interactions.

• Performed intensive retail sales and monitored cash exchanges.

• Received and processed incoming merchandise by managing stock room ordering, shipping & receiving.

• Performed extensive restaurant duties, including preparation of various beverages, teas, and food such as

salads, sandwiches, and various poultry meals.

Customer Servicer Rep/Technical Support

Go Ask the IT Guy 6/2009 - 08/2010

• Provided remote support for inbound call from AT&T customers regarding billing inquiry

• Facilitated account updates per customer request

• Resolved device related technical issues: IPhones, Blackberries and Androids

• Verified Config settings: cookies, cash and browsers.

WILL PROVIDE REFERENCES

Contact this candidate