Manager San Francisco
Resume:
Rafael Gonzalez
Loganville, Ga 30052
*********@*****.***
Objective: To obtain a challenging position with a company that provides a
comfortable work environment beneficial to achieving productivity.
Summary of Qualifications
*Bilingual (English/Spanish)
* 15+ years of distribution management
* Experience handle daily distribution of 30K+ newspapers
*Proficiency in Microsoft Office Package
*Forklift Certified (train the trainer)
*OSHA Certified
Professional Experience
ACI American Circulation Innovations 2009-2011 (College Park Ga)
District Contract Manager
-Managed staff of carriers responsible for papers distribution to homes
(advertising)
-Negotiated contracts for new carriers
-Resolved customers issues and complaints
-Recruit, hire, set appointments for new carries
-Weekly payroll
-Monitor performance indicator reports to ensure productivity goals are met
Basis Staffing 2008-2009 (Forest Park, Ga)
On-Site Manager
-Supervision of 40-50 employees
-Recruit, hire, terminate and train new employees
-Ensure company safety procedures and policies
-Provide daily production reports to management staff
-Weekly payroll
-Implement new procedures to improve warehouse operations
A&D Foods 2005-2008 (Suwanee, Ga)
Warehouse/Receiving Manager
-Responsible for ensuring accuracy for P.O's for vendor deliveries
-Monitor daily schedule ensuring trucks are received on time
-Keep accuracy data entered in computer system according to company policy
-Ensure OSHA, FDA and GA department of Agriculture standards are
implemented and adhere at all times
-Maintain quality control for incoming/outgoing products
-Collect money for receiving charges per schedule
San Francisco Chronicle 1999-2004 (San Francisco Ca)
Home Delivery Zone Supervisor
-Managed daily distribution and delivery of 30,000 newspapers
-Provide a safe working environment for DC
-Supervise staff of consisting of 9 DM's, 1 DCM, 1 DC and 200+ independent
contractors
-Reviewed customer satisfaction surveys and reports and meet with
respective managers to ensure issues are resolved in a professional manner
-Set priorities and goals for management staff and monitor performance
reports
San Francisco Chronicle 1998-1999 (San Francisco Ca)
District Manager for Single Copy
-Managed staff of carriers responsible for distribution of papers to single
copy racks and newsstands
-Resolved delivery issues
-Planned new routes for efficient delivery
San Francisco Chronicle 1995-1998 (San Francisco Ca)
District Manager for Home Delivery
-Train, hire and terminate carriers
-Negotiated contract for new carriers
-Resolved customers complaints and issues
-Distribution, set up of papers and inserts in DC
-Maintained key process indicator reports for upper management
San Francisco Chronicle 1992-1995 (San Francisco Ca)
Home Delivery Carrier
-Delivery daily newspapers to homes
-Ensure on time accurate delivery
-Worked closely with management to maintain complaint free rout
Education
Bachelor of Veterinary Sciences, San Carlos University of Guatemala
Guatemala City
Graduation date: 1988
References
*Robert Butler San Francisco Chronicle 650-***-****
*Charles Haycock San Francisco Chronicle 925-***-****
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