Manager Management

SAURABH NAVNATH JADHAV

***/****, ********* ***** **.2,

Vikhroli (E)

Mumbai - 400 083 India,

Ph: 022-********

Mob: 986-***-****

E-mail: **********@**********.***

Personal Statement

Seeking a job in an organization where I can prove to be an asset for the

company by being a team player for the achievement of the organizational

goals with success.

Specialization Projects

"Dissertation on Dark side of CRM in Hospitality industry" where I tried to

find out the gaps occurs between service provider and customer. To get the

effective finding out of it I applied GAP model.

"Product development of Bistro 51 restaurant, London" in which I conducted

a qualitative research to find out the current demand in the vicinity of

restaurant with the help of interview with Hotel guest.

Educational Qualifications

Masters in Business Administration - Hospitality Management September

2010 - October 2012

University of Wales

Core module: Marketing

Knowledge acquired

. Know how to make the marketing plan.

. Can able to analyse the objectives that are they SMART or not?

. Have knowledge about the methods used in qualitative research and

quantitative research.

. With the help of market research can understand the preference and

interests of consumers.

. Can able to do the market segmentation for particular product.

. With the help of market segmentation can identify the target market

and their expectations.

. Have silent knowledge about how to form questionnaire for research.

. Know how to pre-test the questionnaire to estimate the result of

research.

. Can able to suggest the strategies with the help of conducted research

to gain the competitive advantage.

. Know what are the aspects are important to form a contingency plan in

the event of failure in the existing plan.

Bachelor of Hotel and Tourism Management Studies from Mumbai University

with 62.00% in 2008

Higher secondary (12th) from Mumbai divisional board with 71.83% in 2005

Secondary school certificated (10th) from Mumbai divisional board with

55.60% in 2003

Work Experience

Swindon Marriott, Pipers Way, Swindon January

2009 - January 2010

Bar Associate

Responsibilities:

. Opening duties like count the float, set the bar for morning session

and closing duties like clean the bar and coffee machine by following

the instruction, do the banking.

. Efficiently running of section by following the standard operating

procedures.

. Maintaining the ullage report (wastage of beverage).

. Make a Daily requisition for bar according to par stock level.

. Taking monthly stock count of beverages and submit the report to bar

manager.

. Independently do the weekly beer pipe line cleaning.

Skills and Achievements

. Awarded Swindon Marriott Spirit to Serve Recognition from director of

operations December 2009.

. Awarded as a genuine care service excellence from Food and beverage

Manger.

. Awarded as a first runner up for associate of the quarter.

Personal details

Date of Birth : 19th November 1987

Nationality : Indian

Marital Status : Single

Languages Known : Marathi, English and Hindi

References

1. Fernando Mora (Restaurant Manager, Taj Hotels, london)

Buckingham Gate,

London

SW1E 6 AF

United Kingdome

*****@*******.**.**

2. Michael Downie (Director of Operations Swindon Marriott)

Pipers way, Swindon,

Wiltshire

SN3 1SH

United Kingdom

*******.******@**************.***

Saurabh

N. Jadhav

Contact this candidate