Sales Quality Assurance
Resume:
Chris Dragotta
Bloomfield, NJ, *7003
*****.********@*****.***
Objective: Technical writer and documentation specialist position.
Summary of Education:
1) Manhattan School of Music NYC 1990-1991
Jazz/Commercial Music Performance
2) Rutgers College New Brunswick, NJ 1984-1989
B.A. English Literature
3) Wayne Hills H.S. Wayne, NJ 1980-1984
Summary of Professional Experience
(1) Instructor: SAT Prep, Courses and Private sessions. 2010-2012
The Princeton Review (New Brunswick, NJ)
Tutor Doctor (Fort Lee, NJ)
Reading Towne (Paramus, NJ)
(2) Teacher: Instrumental Music, woodwinds, piano 2006-2012
Calderone School of Music (East Hanover, NJ)
Dan's Music Studio (West Orange, NJ)
Andy's Music (Livingston, NJ)
(3) MagmaTower Bloomfield, NJ 2004-2006
Lighting design company.
Designed aqueous solution chemistry lab for the
development of the Magma Tower chlorinated parafin
formula.
Developed working prototypes of a motion heat lamp,
similar to a"lava lamp"but on a much larger scale.
Art direction of photography sessions of finished
working prototype.
Sold Rental of these lamps to Alvin Ailey dance
company for Annual Gala, Harlem, NYC, Summer 2007
(4) SpaceMaster Glenridge, NJ 2003-2004
Ad Sales Management Software for print publications.
Using CRM software,(ACT), scheduled followups
of all pre-sales qualification and information gathering.
Created many new opportunities for new business/sales.
(5) Pagano Construction Bedminster, NJ 2001-2003
General Contracting, Commercial, Residential.
Framing, Sheetrock, Decks, Additions, Roofs
Drop Ceilings, Finished basements, Bathrooms/Tile,
remodeling, etc.
(6) CC Sales, Inc. Bloomfield, NJ 1997-1999
Originally, an e-commerce web sight, selling condoms
to college students via the web, the company quickly
evolved into a repackager of condoms selling to
convenience store and adult novelty store distributors,
using unique packaging concepts.
Designed packaged item "CondomComics" to be sold through
distributors to convenience stores.
I performed all of the following: product concept, design,
subcontracting, marketing, channel development, sales,
production, licensing.
(7) M.W. Technologies,Inc. Elmwood Park, NJ 1995-1997
Contract machine design and machining services company.
As IT Manager…
Specified hardware and software for company-wide
computer system, encompassing a time-clock system,
and a JIT (just in time) inventory management system,
basic accounting functions, and a barcode ID system for
tracking individual work orders through the company.
Compiled, Edited, Formated Quality Assurance Manual
(ISO 9000).
As Sales and New Business Development Account Executive,
Stainless Steel Filter Division...
Qualified leads at various manufacturing companies,
Conducted consultative sales and business development
for numerous high technology accounts, considering SWOT*
analysis of M.W.'s Filter Manufacturing
Division.
(Stregnths Weaknesses, Opportunities, Threats)*
(8)Bergen Computer Mahwah,NJ 1993-1995
EDI Software, barcode label printing services.
Conducted Tech Support Sessions via phone and on site.
Wrote and designed layout of internal newsletter, and
software user manuals.
Diagnosed user software issues, and taught customers how
to produce Carton Labels, Invoices, Bills of Lading, and
Shipping Reports, both electronic and paper.
Designed and created Power Point presentations,
Scripted, recorded and produced sales support video.
(9) Sam Ash Music Edison, NJ 1989-1991
Musical Instruments, Retail Sales
Counter Sales, Orchestral and Band Instruments
Sheet music and Accessories.
Other Projects: DESIGN, RESEARCH AND DEVELOPMENT
Actively developing prototypes of two new musical instrument
fingering systems and accompanying mechanisms, the Xenon
(for woodwinds) and the Janko (for piano), both in development
since 2010. Portfolio of photos and illustrations provided upon
request.
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