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Customer Service Technician

Location:
Alexandria, VA
Posted:
December 22, 2012

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Resume:

Dear Management,

This letter is to express my interest as a General Technician. Based on my

skills in automotive industry I am confident that I would be a great

addition to your team.

My resume that highlights my ability, knowledge, expertise as a mechanic

and Diesel technician is enclosed. During my time at Central Diesel Service

Inc., Just Tires and Jiffy Lube I was able to succeed, save time, and

increase productivity as a technician.

I look forward in working and to help your company to succeed. Thank you in

advance for your time. Please do not hesitate to contact me if you have any

questions. I would appreciate the opportunity to review my qualifications

in more detail and hope to hear from you soon.

Sincerely,

Frank Mazzoccoli

630-***-****

Frank Mazzoccoli

1-252 Bristol Lane

(Cell) 630-***-****

Wood Dale, IL 60191 (Email)

*******************@*******.***

PROFILE

Professional Automotive/Diesel/Industrial Service Technician with the

motivation, desire, knowledge, and skills required to diagnose and

repair malfunctions in complete mechanical systems.

EDUCATION

Universal Technical Institute (UTI) -Glendale Heights, IL

Automotive/Diesel/Industrial Technology Training included 2,250 hours

in the following subjects:

Diploma

March 4, 2011

Courses:

|Automotive Engines & |Automatic Transmission |Transport Refrigeration |

|Repair | | |

|Power & Performance IA |Trucks Brakes & Chassis|Professional Applications |

|Power & Performance IB |Diesel Engines |Advanced Diagnostic |

| | |Systems |

|Power & Performance II |Diesel Fuel Systems |Truck Preventive |

| | |Maintenance |

|Fuel & Ignition Systems |Diesel Fuel Accessories|Automotive Undercar |

|Drivability & Emissions |Electronic Fundamentals|Professional Service |

| | |Writing |

|Automotive Power Trains |Hydraulic Applications |Electronic Diagnostics |

|Brakes |Truck Power Trains | |

|Climate Control |Electronic Technology | |

TCD, Addison, IL Automotive

2008 2009

Glenbard North High School, Carol Stream, IL Diploma

Graduated June 2009

AWARDS & CERTIFICATIONS

Certification EPA 609

EMPLOYMENT

Wickstrom Ford Inc. General Technician

08/12 Current

. Diagnose, service, repair, and maintenance car

components

. Replace car fluids

CarX Tire and Auto, Downers Grove, IL General

Technician 06/12 08/12

. Diagnose and solve problems

. Repair and place parts

Central Diesel, Franklin Park, IL Rebuild Diesel

Engines 03/11 06/12

. Adjust Engine Functions

. Removing Engines

. Diesel Maintenance

. Diesel and gas Cylinder head reconditioning

. Boring and power Honing

. Magna Fluxing skills

. Rod Reconditioning

. Degreasing

. Injector Diagnosis

. Crank Shaft Grinding

. Head and Block resurfacing

. DPF Filter Cleaning

. Pressure Testing

. Industrial Shaft buildup, strengthening and grinding

. Crank Kits

. Line Boring up to 102 Block length

Just Tires, Des Plaines, IL General Service

Technician 08/10 03/11

. Change Oil and Filters

. Mount, Balance, Rotate, and Repair Tires

. Perform Preventative Maintenance

. Maintain a Clean and Safe Work Environment

Jiffy Lube, Roselle, IL Upper Bay

Technician 2007 08/10

. Performed Under-Hood Work

. Changed Oil and Filters

. Changed Fluids

. Washed Vehicle Windows and Vacuumed Out Car

. Assisted Customers with Questions and Concerns

. Provided Excellent Customer Service

. Maintained a Clean and Safe Work Environment

ADDITIONAL SKILLS

|Technician Experience |Customer Service Experience |

References Available upon request



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