Keisha Lawrence-Nielsen
Norwalk, CT 06851
Mobile: 203-***-****
Home: 203-***-****
Email: *************@*****.***
Education
Sacred Heart University, Fairfield, CT
May 2012
Bachelor of Science, Criminal Justice,
Minor, Sociology
Experience:
Temporary Assignments thru Adecco/Merritt Staffing, Stamford, CT
May 2008 - July 2012
Bank of America Merrill Lynch, Administrative Assistant III
CitiCapital Leasing, Collector
Related Management/Mapleview Towers, Assistant Property
Manager/Administration
Provided administrative support to a senior vice president
. Handled high volume of phone calls and interacted with high level
business leaders in a professional and effective manner
. Responsibilities were to gather data from various database, analyze
and compile the information into an excel spreadsheet for billing
. Followed up delinquent accounts for a 4,000 + portfolio consisting of
Tax Free Municipal leases, Syndicated Loans and Defensive Litigations
. Followed up certain contracts listed by system generated work lists
broken in portfolio type and by delinquency aging
Responsibilities were to oversee a 100 Unit Senior Site in Stamford, CT as
the Office/Site Administrator
Processed and coded Invoices for payment
. Assisted Residents with concerns regarding rent payments, building
maintenance, office forms and procedures/protocols.
. Verified Medical Insurance/Employment/Social Security by contacting the
various agency for Application/Certification Processing
Ernst & Young LLP, Stamford, CT June
2003 - July 2007
Client Support Specialist - Human Capital
. Assisted in the coordination of several multinational
engagements for the Human Capital group
. Assisted in the preparation of invoices and the billing
process on select engagements
. Familiarity with most EY processes for Human Capital, in
particular One Global System (OGS)
. Liaison between EY foreign offices and GE regarding any
special requests (i.e. initiation reporting for
orientations)
. Processed compensation review notes and forwarded to EY
foreign offices, managed responses and process
. Strong analytical, time management and problem-solving skills
KPMG LLP, Stamford, CT May
2000 - May 2003
Administrative Assistant
. Printed out engagement reporter immediately upon
receipt. Utilize these reports for billing purposes
. Accessed Timex for a more detailed description of charges
to create bills
. Updated Xerox tax save spreadsheet, billing spreadsheet
and tax preparation spreadsheet as information is
received
. Logged Xerox extensions payment status in atlas; I serve as a department
resource in technical matters such as machines, copiers, and printers to
provide on-the spot assistance in resolving minor routine problems
. Remarkable ability to work independently and complete tasks with
minimal supervision
University Of Connecticut, Stamford, CT
February 1999 - May 2000
Administrative Assistant
. Scheduled photography sessions, took photographs, processed and
distributed Student Identifications
. Validated and distributed parking decals for Campus faculty, staff and
students
. Prepared and verified veteran information with Veteran Affairs at the
Storrs Campus and submitted to appropriate federal agency collected
immunization records, check compliance and generated reports related to
these records
. Were responsible for the verification of and faculty evaluations
. Provided backup for registrar and bursar operations, as needed;
Recommended ideas to streamline immunizations, student identification,
parking decals, veterans data, faculty evaluations
Community Service
Participant, Ernst & Young Food and Coat Drive, 2004-2007
Participant, Ernst & Young March of Dimes Event, 2004-2007
Participant, Ernst & Young Take Your Child to Work Day, 2004-2007
Participant, KPMG Take Your Child to Work Day, 2001-2003
Participant, KPMG Food and Coat Drive, 2001-2003
Skills
Proficient in Microsoft Office, Word, Excel and PowerPoint, Lotus Notes,
Outlook, Gosystems, ECF, Quickplace, and E-Rooms, Fundrunner