Customer Service Manager

|**** Seay Ave . Norfolk, VA ***** |

|Phone 757-***-**** . E-mail **********@*****.*** |

Dante Walston

|Objective |

| |I am seeking employment. |

|Education |

| |[ 2006-2012 ] Norfolk State University Norfolk, |

| |VA |

| |B.F.A. Music Education |

| |[ 2009-2011 ] Old Dominion University Norfolk, |

| |VA |

| |Vocal Performance |

|Professional experience |

| |[ 2012-Pres. ] Virginia Opera Company Norfolk, VA|

| | |

| |Customer Service Coordinator |

| |Access the company's internal systems to obtain and|

| |extract order information and provide customer. |

| |Service management with the data for inclusion in |

| |various scheduled and special reports. |

| |[ 2009- 2012 ] Mable Holmes Russell Foundation |

| |Norfolk, VA |

| |Public Relations Director |

| |Build successful working relationships and |

| |negotiate realistic response times with internal |

| |and external resources. |

| |Composes and types memos, reports and letters, and |

| |documents, frequently confidential in nature. |

| |[ 2011-2012 ] Finishline Athletic Shoes |

| |Chesapeake, VA |

| |Assistant Store Manager |

| |Provides prompt, courteous customer service and |

| |professionally resolves customer issues. |

| |Distinguishes between acceptable and unacceptable |

| |employment applications, making recommendation for |

| |applicant interviews |

|Awards received |

| |Tri-M Honor Society Gala of Singers (2011) |

| |Strauss Lieder Competition (2010) |

| |Virginia Young Music Educators (2008) |

| |David D. Alston Honor Scholarship Recipient |

| |(2007-2009) |

| |Tri-M Music Honor Society Scholarship (2006) |

| | |

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