Customer Service Objective

** *********** *** *** *** . Brampton, ON L*A *G* . (416) 845- 4972 (289)

***-**** *

CARLA WHITE.

OBJECTIVE: New Sociology graduate looking for an entry level position with

the chance to grow

LANGUAGES SPOKEN: English and French (basic)

COMPUTER KNOWLEDGE: Word Perfect; MS Excel; MS Word; MS PowerPoint; Outlook

and the Internet

QUALITIES & EXPERTISE

. Personable and work well with all types of personalities & cultural

backgrounds

. Strong presentation skills

Adept at identifying & matching resources to fit client/patient needs

.

. Teaching and facilitating workshops to train clients

EDUCATION

Bachelor of Arts, Concordia University (Montreal), Sociology 2010

EMPLOYMENT

Collector/ Customer Service Agent FOR ROGERS CREDIT OPERATION MOBILE NCO

Group Financial (Montreal/Toronto) September 2010 - Present

COLLECTO/CUSTOMER SERVICE : ROGERS CREDIT OPERATION KNOWS THE ICM AND V21

SYSTEM

VOLUNTEER WORK

Animator Boys and Girls Club of Lasalle 2006

. Helped Children with homework assignments, and supervised children

during field trip outings

Community Outreach Correctional Services Canada 2006-2011

. Motivational speech to promote positive change

. Planned and directed multicultural activities for inmates

. Assisted inmates in find lifelong tools to promote change and

independent life skills

Contact this candidate