Customer Service Quality Control

Location:

Salary:

Open

Posted:

December 21, 2012

ERRICK A. STEVENS

Hillsborough, New Jersey, 08844

E-mail: ******.*******@*******.***

Objective: I am seeking an opportunity within an organization where my

skills, enthusiasm and strong work ethic can contribute to the growth of

the company.

SUMMARY:

Strong customer service background and exceptional culinary skills.

ServSafe Certified. Outstanding written and verbal communication skills.

PROFESSIONAL EXPERIENCE

American Multiplex Cinemas (AMC-Dine-In-Theatres)-December 2010-Present

Kitchen Manager. Responsible for the supervision of "Line and Prep Cooks."

Primary responsibility is to ensure all foods meet the company's strict

levels of quality, freshness and taste. Additional responsibilities

include: Inventory and quality control. Daily supervision of staff for one

of the busiest kitchens in the entire organization.

Mathematica Policy Research-April 2010 to November 2010

Social Survey Facilitator. Primary responsibilities included conducting

phone interviews and locating prospective survey participants.

Somerset Medical Center-Food and Nutrition-May 2009 to September 2009

Food service worker. Responsible for the preparation and the delivery of

meals to patients and maintaining a high level of service in the on-site

cafeteria.

Whole Foods Markets - Prep Chef- October 2008 to December 2008

Citi Global Wealth Management (Citigroup) Credit/Margin Department 2007 to

2008

Responsible for monitoring customer account activity to ensure the Firm

(Smith Barney a subsidiary of Citigroup) was in compliance with external

and internal stock market rules and regulations.

FedEx Corporation - 2006 to 2007 - P.M. Courier. Responsible for

retrieving customer freight within a designated area for further shipment.

Special skills: Excellent computer skills including knowledge of Microsoft

Word, Outlook and Excel.

References: Excellent business and personal references will be provided

upon request.