Manager High School

Diana F. Otero

**** ********* **.

Shady Side, Maryland 20764

Home 443-***-****

Cell 443-***-****

*******@*******.***

CAREER SUMMARY

.

My expertise is Payroll and Human Resource Management.

I was able to save the company by buying 20% on office supplies with a

corporate account,

20% on our electric bill, 25% with our phone system, and bought our cell

phones in bulk with a warranty. We had 100% direct deposit and 65% 401K

participation.

PROFESSIONAL EXPERIENCE

Hess Mechanical /Comfort Systems USA

10/9/06-07/27/12

9600 Fallard Ct, Upper Marlboro, MD 20772

Office Manager

. Handled renewing licenses for the jobs and office. Government jobs

getting personnel enrolled for security clearance and did in house

drug screens.

Processed unemployment verification and workers compensation and Short

Term disability

Enrolled company in E-Verify for payroll

Enrolled our apprentices in Sheet Metal, Plumbing & HVAC programs

Ordered office equipment from copiers, fire alarms, and phones.

Handled arrangements for travel, company in house training, and

company functions.

. Input new hires and rehires into MD New Hire registry, Everify, our

corporate, and in house accounting system.

. Interview new employees and exit interviews making sure all phones,

computers, data cards, keys were turned in.

. Answered phones, distributed mail, ordered office supplies

. Programmed cell phones kept company calendar, cell phone, and job

lists up to date.

. Processed all payments pertaining to office rent, utilities, and

credit card reconciliation.

. Ordered business cards for employees.

. Was the back up person for payroll.

Hess Mechanical Corp/Comfort Systems USA

Payroll/Human Resource Manager

10/19/1987 -11/09/2006

. In a multi-departmental position coordinated activities of the

payroll and human resource departments, which

oversees 300+ employees in 5 states.

. Analyzed and implemented conversion of new computerized web based

payroll system (Starbuilder) from old system (Concord) 4 months

ahead of schedule.

. Developed policies and procedures to indoctrinate new hires of

company policies, pay rate schedules, health and insurance benefits

and 401-K benefits.

. Responsible for completing weekly and bi-weekly certified payrolls

and accompanying tax requirements for employees at site locations

throughout Maryland, DC, Pennsylvania, Virginia, and West Virginia.

( Handled reimbursements for employee's expenses and sales and use

tax for

Maryland, Washington, DC and Virginia. Was responsible for

monthly,

quarterly and year end reconciliation's including W2's and

1099's.

Education

High School Diploma, Northwestern Senior High School, Adelphi, MD General

Business

Technical Skills

Highly proficient in MS Office Word, Excel, Power Point and technical

computerized payroll systems.

State certified Notary Public

CPR certified

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