Customer Service Data Entry

Dear Perspective Employer

I am very insterested in exploring the possibilities of joining your organization. Please find enclosed my resume for your information and consideration I appreciate your taking the time to review my qualifications.

Based upon my skills and abilities.I am cofident in recommending myself to your organization. I would appreciate the opportunity to meet you,in personto discuss your company operation and my capabilities to quickly become a productive member of your team.

Thank you again for your time and consideration I look foward to hearing from you soon.

Sincerely Pamela Duke

Pamela Duke

Cell Phone# 210-***-****

Email *********@*****.***

WORK EXPERIENCE:

10/2009 - 11/2011

CNAC

Billing and Collections

Customer service. assisting clients with payment plans, taking payments, billing customers, sending out notices,

explaining to customers on how to keep account current,

setting accounts up for repo skip tracing account,

direct customer care.

11/2007 - 11/2008

GREENTREE

Collections

Over two hundred collection calls, Customer service, assisting customers with payment plans, taking payments,

updating accounts, preparing repos for manager, and skip tracing accounts.

9/2000 - 10/2007

INITIAL SECURITY

Accounts Receivable Collection

Commercial Collections for 6 south region branches, collection money for past due accounts, taking customer

complaints, assisting branches, invoicing customers,and running reports daily.

1/2006 - 5/2006

HR BLOCK

Phone Call Center

Outgoing calls to prior customers, incoming calls to new customers, and schedule appointments.

10/1997 - 8/2000

WASTE MANAGEMENT

Billing and collection

Billing customers for residential and commercial trash service, receiving payments from customers, making collection calls, and running reports for trash disconnection.

5/1993 - 9/1997

CAL TEX

Data Entry / Accounts Receivable

Data Entry, customer service, updating warranties, and invoicing,customers.

9/1991 - 4/1993

PEACHTREE SOFTWARE

Quality Assurance

QA Diskettes, preparing books, stocking, inventory, using machines, and data entry.

6/1987 - 7/1991

CHECKSTOP

Computer Operator

Data Entry, computer operator, encoding checks, inputting date reference on returned checks from financial institutions,edit proofread tapes, customer service, direct customer service, and responsible for daily backups of database accounts.

5/1985 - 4/1987

MTECH

Banking

Preparing debit advise slips, balancing books, filing, and collecting checks information on disk.

8/1980 - 5/1982

BEECH PAVILLION SUPPLIES

Receptionist

Greeting the public, answer phones, preparing invoices, financial statements, data organization, coding supplies, and data entry.

EDUCATION:

Fox Tech High

Huston Tillotson College

St Phillips College

CBM

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