Customer Service Manager

ANTOINETTE I. COCORINOS, MBA

*** *. **** **., ***. 4E • New York, NY 10075

786-***-**** • *******@*****.***

ANALYST

Financial Modeling & Analysis • Economic & Research Analysis • Corporate Finance

International Investment Management

Dynamic and engaging multicultural finance professional. Experienced Analyst and Research Specialist. Fluency in multiple languages, and team-focused productivity.

AREAS OF EXPERTISE

Financial Statement Analysis & Modeling • Valuation • Corporate Finance • Economic Data Analysis

International Business Relations • Knowledge Management • Multicultural & Multilingual Communications

EDUCATION

Master’s in Business Administration with Distinction (GPA 3.62)

Specialization in Finance & Risk Management

ALBA – Graduate School of the American College of Greece • Athens, Greece

Bachelor of Arts in International & European Studies in Economics and Management

University of Piraeus • Piraeus, Greece

European Baccalaureate

European School of Brussels I & III • Brussels, Belgium

Major Academic Projects

Business Proposal (Strategic Growth, Implementation & Financial Analysis),

Research Project & Market Data Analysis (Google, Inc.), Corporate Financial Strategy of Wal-Mart

TECHNICAL PROFESSIONAL CERTIFICATIONS

ECDL / ICDL

Microsoft Office Specialist & Expert Microsoft Excel Specialist:

MS Office Applications (Word, Excel, PowerPoint, Access, Project, Internet Explorer & Outlook)

Microsoft Windows XP, Vista & 7 • Adobe Acrobat Reader • Photoshop • Mac OSx • QuickBooks

PROFESSIONAL EXPERIENCE

HOMESERVE USA, Blue Lagoon Dr., Miami, Florida • Aug. 2012 – Dec. 2012 (Assignment)

Data Processor/Administrator

Data Entry, Consistency Projects, D/B maintenance, processing applications, invoices, payments, updating SKUs, conducting error reports, and other administrative duties for the support of the Accounting Department.

ROSSO, Dania, Florida • Aug. 2012 – Oct. 2012

Accounting Analyst (Part-time)

Major Consistency Data Project, editing & creating SKUs & customer invoices, accounts receivables, and financial statements while performing other accounting/financial duties and supporting management.

IMPORTS & TRADE OF HOUSE LINEN (Wholesale), Athens, Greece • Oct. 2005 – Jul. 2007

Analyst (Internship Oct. 2005 – Jan. 2006 & Full-time Jan. 2006 – Jul. 2007)

Prepared monthly financial statements & analysis, conducting market & inventory analysis, processing payments (accounts receivables/payables), creating invoices, SKUs, POs, and customer administration feedback. Created Exit Strategy report for the upcoming Greek Financial Crises.

COFFEE, TEA & SYMPATHY (Food & Beverages), Athens, Greece • May 2005 – Sep. 2005

Store Manager

Short-term project which involved the management of a central cafe; Financial statements and Auditing, cash management, ensured product quality and customer service, leading & supervising a team of five (waiters & Bartenders) and achieving the business objectives for the period of 5 months.

AVRAMIDES & ASSOCIATES (Law Practice), Athens, Greece • May 2002 – Dec. 2004

Office Manager / P.A.

Managed day-to-day affairs of the Office; scheduling, administration, analyses and presentations preparation, reporting and providing support to lawyers.

ANTOINETTE I. COCORINOS, MBA

339 E. 77th St., APT. 4E • New York, NY 10075

786-***-**** • *******@*****.***

ANNEX

VOLUNTEER WORK

GREEK ORTHODOX CHURCH Saint Sofia, Miami, Florida • Feb. 2012 – Dec. 2012

Volunteer

Helped with the organization of the Greek Festival that took place on the 24th, 25th and 26th of February 2012.

Supporting Church’s venues and events such as Sunday school and other Charity Events.

PEGASUS, Non-Profit Organization of Animal Rescue, Pikermi, Attica/Greece • Dec. 2006 – Feb. 2012

Member and Volunteer

Coordinator of “My Neighborhood Branch” at Pikermi.

Responsible for the rehabilitation and welfare of stray animals; food and water supplies, vaccinations, updating records of missing animals, taking care of health issues, and what is needed in “my area” regarding better living conditions for the animals.

VOLUNTEER GREEK TEACHERS for local junior immigrants of Athens, Greece • 2001 – 2006

Volunteer Teacher

Helped students from Albania and Poland with their school homework and teaching the Greek Language in order to have a better understanding and higher performance in class.

EXTRACURRICULAR ACTIVITIES

Team Member of the Wimbledon Tennis Club Association, Waterloo, Belgium • 1995 – 2001

Team Member of the Volley Ball Team of Waterloo, Belgium • 1995 – 2001

Team Member of the Volley Ball Team of the European School of Brussels, Belgium • 1994 – 1998

Contact this candidate