Six Sigma Project Manager

Srinath Samaranayake, MBA (Finance), B.Sc., Six Sigma Black Belt, Lead

Auditor ISO 9000

****, ****** ******, **********, *** 0C4, ON.

Contact: 647-***-****

Email: ***********@*****.***

Career Overview

Experienced senior level strategy, project management professional with

exposure to business transformation, business process re-engineering,

design, and improvement. I have leveraged business, technology,

accounting and analytic skills, with Lean and Six Sigma to enhance

business efficiency and performance in manufacturing and service

organizations by setting up, maintaining and improving business

processes. Proven people skills with guiding and managing teams in

project based environment managing multiple projects on-time within

budgets. Possess strong analytical and change management skills. Working

knowledge of SDLC life cycle

Career Experience

Research In Motion (RIM) - Waterloo

Feb 2011 - June 2012

Six Sigma Black Belt/ Consultant - SW Quality Improvement

. Planned, created project charters and managed & completed them

conducting projects using Lean and Six Sigma tools

. Driven quality improvement initiatives to reduce issues in handheld

devices by conducting RCA (Root Cause Analysis) Six Sigma DIMAC and

Lean projects

. Developed end to end SDLC model for BB10 and was the project and

process prime for SW Build processes

. Worked as a the process prime in process transformation team (for build

and release) for introducing BB10 OS defining processes for handheld

devices, metrics for monitoring process health.

. Introduced a new single measuring metric for monitoring failures and

build time for executive dashboard and introduced metrics matching the

Build and Release sectional goals of build fast, less, correctly and

predictably

. Successfully introduced VSM (Value Stream Mapping) for changing

processes making the owners to understand how non-value adding and

waste create process inefficiency for SW code promotion and Change

Request processes.

. Introduced new solutions for RCA conducted to reduce missing content,

merge conflicts and regression issues.

. To use process owners time efficiently in process improvement projects,

conduct surveys using online survey tool to capture VOC (Voice of

Customer) and held brainstorming sessions to discuss critical, filtered

issues

. Prepared and communicated project progress with bi-weekly reporting

indicating, work done, plan for next two weeks and risks associated

with successful on time completion of projects

The Royal College of Physicians and Surgeons of Canada

Jan 2009 to Feb 2011

Senior Analyst/ Consultant - Process Design and Improvement

. Developed overall strategy based on strategic plan "Focus 2020" for the

college in achieving operational excellence by aligning processes into

business strategy.

. Reengineered end to end client process life cycle before implementing

Oracle CRM

. Business Lead in BPR Shared Service within Business Transformation and

member of the RC Change Integration Team (CIT) presenting project

progress at weekly meetings.

. Changed the Royal College's attitude towards "working efficiently"

within a short period of time with bottom up approach promoting team

work

. Directed and managed process leads from different stakeholders in

eliminating business process inefficiencies using Six Sigma and Lean

tools (eliminating non value added activates such as wait time, longer

cycle time, multiple signature levels etc from As Is processes) before

automation to make the processes efficient and foolproof

. Conducted & implemented role and change impact analysis in effective

implementation of desired state (To Be processes) before automation of

processes.

. Trained employees on BPM and quality towards achieving change and TQM

Contractor/ Consultant on projects

June 2007 to Dec 2008

Highland Office Equipment Inc (Agents for Panasonic and Sharp)

. Mapping of existing processes for acquiring new software programme for

maintenance of its customer base

. Conducted system gap analysis for the installation of the new system

streamlining existing on-call troubleshooting process.

. Implementation of 5s Japanese industrial housekeeping system to improve

workshop efficiency

Aon Reed Stenhouse Inc - (Insurance and Risk Management)

Dec 2007 to May 2008

. Re-engineered existing processes using best practices, Lean and Six

Sigma tools

. Conducted JAD sessions for defining the business requirements for

financial operation and taxation

. Mapped "as is processes" (using MS Visio) improve them and created

To BE processes

. Designed an internal risk based auditing system for the main SQP

(Submit, Quote proposal) processes.

Dialog Telekom Plc.

January 2003 - Oct 2007

Chief Manager - Quality Systems and Process Improvement (Telecom in

Corporate Strategy)

. Identified, Planned and managed business process improvement projects

critical to quality, delivery and cost

. Directed and managed stakeholder groups in

identifying business process requirements associated

with customer related processes, improve them

eliminating inefficiencies before automation -

Customer care and billing project

. Team Lead in implementing Quality & process

improvement initiatives; Maintaining 600+ Telco

Processes compliance to ISO 9000 requirements, and

MR of QMS (ISO 9000/TL 9000/ ISO 27000)

. Led ERM (Enterprise Risk Management) by identifying

risks, managing them with ERM risk dashboard.

Chairman of ERMC (Enterprise Risk Management

Committee)

. Managed Release Management and Complaint management

(computer based complaint mgt system) teams

. Used Six Sigma - DMAIC/ Lean tools (including 5S,

Kaizen, VSM - Value Stream Mapping etc) to improve

processes & reduce costs, train employees in

quality, analyzed data using MS Excel and Minitab)

. Successfully implemented changes, working with teams

and giving ownership of the processes to the users

. Instrumental in designing and implementing EMS/

OHSMS programs to mitigate SHE issues

. Team Lead in setting up operational and strategic

metrics based on Balanced Scorecard to proactively

manage process impacts linking same to a employee

performance

Det Norske Veritas (DNV)

Jan 2001 to Dec2002

Manager Certification Admin. & Marketing/ Registered Lead Auditor for

Quality Management Systems - (Management System Certification and

Advisory services)

. Prepared Revenue/ Expenditure Budgets, Key Unit

Goals, implemented budgets to achieve set results

and targets.

. Conducted 450+ person days of QMS/EMS/ OHSMS risk

based audits based on process approach (ISO) under

various RvA & UKAS industry codes in manufacturing

and service industries and prepared assessment

reports for same

. Planned and conducted training on ISO requirements

and Internal Quality Auditing based on ISO

19011:2002 guidelines and Statistical Process

Control (SPC)

Technoconsult (Pvt) Ltd.

Partner/Consultant/ Accounts Adviser - (Consultancy Services)

February 1995 to 2000 December

Trainee Account/ Project Manager

February 1993 to 1995 June

. Prepared financial statements and looked after the taxation and cash

management aspect for the company

. Designed, developed and installed of Management Systems in

manufacturing and service organisations based on Quality - ISO 9000,

Occupational Health and Safety - ISO 18000 and Environment ISO 14000

Systems

. Facilitated training on ISO awareness, SPC, Internal auditing and

process improvement

. Conducted Integrated risk based system audit and prepare reports to

highlight noncompliance in systems

Education

MBA (Finance) - 2007

University of Colombo, Sri Lanka (Equivalent to University of Toronto)

B.Sc. (Business Management) - 1992

University of SJP, Sri Lanka (Equivalent to University of Toronto)

Training

Six Sigma Black Belt - 2007

National Institute of Business Management (NIBM) Sri Lanka, Certified by

Dialog Telekom

Lean Manufacturing System - 2006

TSD - Total System Development Inc

Lead Auditor - Quality Management Systems - 2001

Det Norske Veritas (Certification Authority)

iGrafx Process Simulation for Six Sigma - 2009 Washington. DC, BPMN, Visio

in Process Mapping

ISO 9001:1994 (March 2000) and ISO 9001:2000 (May 2001) IRCA certified Lead

Auditor by SGS

ISO 17799/ ISO 27000 information security Implementers workshop, ISO 14000

and 18000

ICT Skills - Proficient in internet, MS office, MS Projects, Visio,

SharePoint, Minitab, iGrafx, Survey tools, Rally project management tools

** References available upon request

Business Transformation/ Process Improvement/ Project Management/ Change

Management/BPM/ BPR

Contact this candidate