Customer Service Sales
Resume:
Name Xiaowen Lu
HOME ADDRESS **** * ************ ***, ******, 92869
PHONE 714-***-****
E-mail: *******@*******.***
EDUCATION
Shenzhen University
WORK EXPERIENCE
2011-8-1 To 2012-07-01 Samalan E-commerce Inc
Position Held eBay Seller
Responsibilities and Achievements:
1, Develops work schedules, assigns duties, and examines work for accuracy, professionalism and conformance to policies and procedures
2, Establishes sales quotas/goals and ensures that they are met/exceeded
3, Recommends and implements plans for sales promotions, incentive plans, price changes, and other sales strategy adjustments
4, Prospects, qualifles, and secures clients for SAMALAN products and/or services
5, Answering questions on the telephone, customer service
6, Assisting customers with merchandise returns
2010-11-1 To 2011-7-2 Shenzhen Mary Photoelectricity Co., Ltd
Position Held Operation Assistant
Responsibilities and Achievements:
1, Assists schedule the itinerary for International Sign Expo 2011 in Las Vegas. 2, Assists salesmen contact their clients, sending them quotation/report in USA. 3, Assists US clients communicate back to our salesmen, including complaint, after sale service.
2010-3-1 To 2010-10-8 Shenzhen Loftk e-commerce Co,. Ltd
Position Held: eBay Sale
Responsibilities and Achievements:
After self-employed, I found I still have lot to learn. And I start to be an eBay sale in Shenzhen Loftk e-commerce Co,.Ltd. Company’s goal of Nov. sale amout is $160,000 USD. And my task is $ 40,000 USD. Also, I was also working in logistic department and in charge of part of company administration work.
HOBBIES
Running, swimming,playing football,etc.
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