Customer Service Administrative Assistant

Phyllis M. Petry

** ******* ****** *****: 631-***-****

Port Jefferson Station, NY 11776 Cell: 631-***-****

*******.*****@*****.***

Career Focus

To obtain a position which utilizes my experience in office management and business administration with

potential for future growth and opportunity

Summary of Skills

• Strategic Planning • Computer Proficient

• Project Management • Customer Satisfaction

• Event Management • Creative Problem Solving

Accomplishments

Member of Phi Beta Kappa

Member of International Business Honor Society - Alpha Beta Gamma

Professional Experience

LIUPost April 2003 to Current

Secretary

Greenvale, NY

Currently work for LIUPost in the Marketing and International Business Department.

Doing correspondence, scheduling meetings, managing filing system, taking minutes, working on academic

schedules, answering phones, various projects for the chair of the department.

Suffolk Community College March 2002 to April 2003

Clerk/Cashier

Brentwood, NY

Worked in the Bursar's Office handling accounts for student billing, interpreting and applying financial aid

vouchers for students. General office skills included answering phones and handling student inquiries.

Kids R Us October 1986 to March 2002

Customer Service Representative

Bay Shore, NY

Management and customer service duties including handling customer complaints and returns.

Delegated work at customer service desk as well as acting administrative assistant to the district

manager.

Education

Graduated - 2003

Suffolk Community College

Business Administration

Brentwood, NY, USA

LIUPost Intended Grad. 2014

Business Management

Greenvale, NY, USA

I am currently working towards my Bachelor’s Degree in Business Management

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