Customer Service High School

Raquel Johnson

**** ******** **. ***-* RALEIGH,NC,27612 | 919-***-**** | ***************@*****.***

Objective

Seeking Administrative Assistant Position, with my volunteer experience in providing customer service, filing, answering

multiple Incoming calls and scheduling appointments.

Education

Diploma | 06/2007 | University Prep High School

College Prep Courses

Diploma | 03/2009 | KAplan Career Institute

Major: Medical Office Specialist

Medical Billing and Coding, Medical Transcription, Medical Claims

Experience

SalesRep | Mobile Solution | 05/2008-06/2008

Assisted customers with cellular devices

Sold cellular devices and accessories

Provided customer service

Added new accounts for new and existing customers phone lines

after school Counselor | university prep academy | 09/2005

Created projects for the youth

VOLUNTEER WORK

University Prep Academy-After school Counselor/ volunteer 2006-2007 Detroit,

MI

Legal Aid and Defenders Ass 09/2006-06/2007 Detroit, MI

Henry Ford Hospital 09/2005

Detroit, Mi

Skills & Abilities

Sales

Communication

In high school one of I requirements for school was to speak in front of our peers about projects we wanted to based on our

Internships that we did throughout high school. I volunteer at a hospital one year and did a project on Kidney Stones, Because

my mother had it and I knew nothing about it.

Leadership

In High school I was a part of the yearbook committee, I was also a part of the fashion club. I did volunteer work while I was in

high school as well.

Medical terminology

Medical Law and Ethics

CPT. ICD-9, HCPS Coding

Medisoft Software

Customer Service

HIPPA Trained

Medical Billing

Trustworthy Individual

Dependable

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