Customer Service Manager

206-***-****

Riad Rabbo **** South ***th Place 206-***-****

******@*****.***

Federal Way, WA 98003

OBJECTIVE A service management/ field position in electronic office

equipment

EDUCATION

ITT PETERSON, Seattle, WA

AAS degree in electronics, 1984

WORK

HARTMAN OFFICE EQUIPMENT, Redmond, WA Redmond,

EXPERIENCE

WA

5/96 – 12/10

May 1996 – December 2010

Service manager/field service technician

Servicing office equipment as follows:

• management

• installation

• programming and inspection

• trouble-shooting

• maintenance and repair

RICOH CORPORATION, Tukwila, WA

Tukwilla, WA

April 1984 – May 1996

Supervisor/team leader/field service technician

Servicing office equipment as follows:

• management

• installation

• programming and inspection

• trouble-shooting

• maintenance and repair

SKILLS

Excel in troubleshooting and repair; adept in utilizing

service/operator manuals to perform jobs to proper

specifications; skilled in utilizing power equipment and tools.

Possess excellent customer service skills and deliver quality

and satisfaction. Good communication skills, hard-working,

and dependable.

INTERESTS

Computers, soccer, fishing and sports, games

REFERENCES

Available upon request

1

Riabbo.docx

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