Customer Service Medical Assistant

Yolanda S. Stewart

***** *** **** **** *** *** ● Shelby Township, Michigan 48317

313-***-**** ● **.********@***.***

OBJECTIVE:

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To establish a Medical Assistant career that challenges and enhances my skills and offers opportunities to provide optimal care to people in need.

HIGHLIGHTS OF QUALIFICATIONS:

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•Ability to operate pre-test equipment such as non-contact tonometry and auto refractors.

•Video projector to obtain visual acuity. Charting medical histories. Optical terminology.

•Customer Service and front desk abilities, appointment scheduling, insurance verification.

•Telephone skills, including multi-line units; computer proficiency.

•Team player, and ability to work alone efficiently; comfortable multi-tasking and working in fast-paced environments.

SKILLS CATEGORIES:

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CPR Certified HIPAA Certificate Medical Terminology

Appointment Scheduling Medication Administration Keyboarding

Asepsis and Sterile Technique Anatomy and Physiological Bookkeeping

Positioning and Draping Assist with Minor Surgeries OSHA Standards

Insurance Billing and Coding Accounts Payable/Receivable ECG/EKG

Venipuncture/Injections Specimen Collection/Transportation Radiology

Medical Office Safety Emergency Provisions Wound Care

EMPLOYMENT HISTORY:

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Marketing Customer Service, 09/2010 - 07/2011, Cooperative Optical, Detroit, MI

Ophthalmic Tech, 05/2007 - 02/2010, Cooperative Optical, Madison Heights, MI

Receptionist, 09/2000-05/2007, Cooperative Optical, Madison Heights, MI

EDUCATION:

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Everest Institute, Southfield, MI

Medical Assistant Program

President’s List Honoree (highest academic honor)

Graduation: August 2012

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