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Customer Service Manager

Location:
Oklahoma City, OK
Posted:
December 12, 2012

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Resume:

Nadia Mulford

405-***-****

abgkdj@r.postjobfree.com

Objective:

Seeking long term employment in a solid company with opportunity for advancement; To utilize my abilities to facilitate profit growth and positive

client experience.

Experiences:

Cameron Process & Compression Systems August 2012-Present

• SAP/ Optimus

• Assisting with shipping all units to customers (Vessels, Engines, etc.)

• Creating packing lists for shipments

• Receiving units to production orders

• Issuing Material/Issuing to work orders

• AIT

• Assisting with NCR’s

• Excel. Microsoft Word and Office. Powerpoint

• Cycle Counts/Inventory maintenance

JcPenney Inc. March 2010-August 2012

Replenishment Manager

• Product Knowledge and customer service relations.

• Management of materials including shipping, receiving, handling, processing of all merchandise flow, office and maintenance supplies.

• Monitoring retail stock levels. Inventory.

• Supply transactions. Basic knowledge of procurement and production processes.

• Data processing/entry.

• Hiring and training of all door2floor associates.

• Scheduling between 8-22 door2floor associates.

• Assisted in the implementation of new and revised work methods.

• Increased productivity.

• Familiar with various forklift systems

• Familiar with various computer systems/programs. Including Excel and Powerpoint.

SSB Kids March 2009-Febuary 2010

Aquatics Director/Gymnastics Coach

• Teaching ages 6 months and up the value of water safety.

• Teaching stroke technique to beginner’s-advanced swimmers.

• Teaching beginning gymnastics techniques in a fun environment to ages 2-6

• Scheduling classes and Instructors.

• Kept facility clean. Maintained pool and all equipment serviced and kept up to code. Including slide and lane lines.

• Ordered all chemicals and equipment.

• Spotting advanced gymnasts during tumbling.

• Keeping all patrons safe at all times and the promotion of wellbeing for the mind, soul and body.

• Creating fun lesson plans.

Miller Swim School January 2008-February 2009

Swim Instructor/Deck Assistant

• Teaching ages 6 months and up the value of water safety.

• Teaching stroke technique to beginner’s-advanced swimmers.

• Making sure students are in appropriate levels and checking in during class.

• Keeping all patrons safe at all times and promotion of the school.

• Teaching autistic, downs syndrome, ADD, ADHD and many other special needs children as well as “mainstream”.

Riverside Toyota-Scion February 2006-December 2007

Sales Consultant/Parts Associate

• Material Handling. Pulling and shelving material.

• Inventory/Cycle Counting

• Packaging, shipping and receiving with FEDEX, UPS, DHL, Beaver and other various companies.

• Product knowledge and customer service relations.

• Listening to client’s needs and providing the proper service and or part.

Education:

• Monta Vista High School, Cupertino, Ca June 1996

• University of Paris (semester abroad)

• California State University Northridge

• University of Tulsa May 2004

Skills:

• Great with people of all ages and backgrounds. Work well in a fast paced environment. Willingness to learn and succeed.

Activities:

• Kappa Delta Alumnae, Autism Foundation, Catholic Charities and Indoor Club Soccer.



Contact this candidate