Customer Service Manager
Resume:
Nadia Mulford
***********@*****.***
Objective:
Seeking long term employment in a solid company with opportunity for advancement; To utilize my abilities to facilitate profit growth and positive
client experience.
Experiences:
Cameron Process & Compression Systems August 2012-Present
• SAP/ Optimus
• Assisting with shipping all units to customers (Vessels, Engines, etc.)
• Creating packing lists for shipments
• Receiving units to production orders
• Issuing Material/Issuing to work orders
• AIT
• Assisting with NCR’s
• Excel. Microsoft Word and Office. Powerpoint
• Cycle Counts/Inventory maintenance
JcPenney Inc. March 2010-August 2012
Replenishment Manager
• Product Knowledge and customer service relations.
• Management of materials including shipping, receiving, handling, processing of all merchandise flow, office and maintenance supplies.
• Monitoring retail stock levels. Inventory.
• Supply transactions. Basic knowledge of procurement and production processes.
• Data processing/entry.
• Hiring and training of all door2floor associates.
• Scheduling between 8-22 door2floor associates.
• Assisted in the implementation of new and revised work methods.
• Increased productivity.
• Familiar with various forklift systems
• Familiar with various computer systems/programs. Including Excel and Powerpoint.
SSB Kids March 2009-Febuary 2010
Aquatics Director/Gymnastics Coach
• Teaching ages 6 months and up the value of water safety.
• Teaching stroke technique to beginner’s-advanced swimmers.
• Teaching beginning gymnastics techniques in a fun environment to ages 2-6
• Scheduling classes and Instructors.
• Kept facility clean. Maintained pool and all equipment serviced and kept up to code. Including slide and lane lines.
• Ordered all chemicals and equipment.
• Spotting advanced gymnasts during tumbling.
• Keeping all patrons safe at all times and the promotion of wellbeing for the mind, soul and body.
• Creating fun lesson plans.
Miller Swim School January 2008-February 2009
Swim Instructor/Deck Assistant
• Teaching ages 6 months and up the value of water safety.
• Teaching stroke technique to beginner’s-advanced swimmers.
• Making sure students are in appropriate levels and checking in during class.
• Keeping all patrons safe at all times and promotion of the school.
• Teaching autistic, downs syndrome, ADD, ADHD and many other special needs children as well as “mainstream”.
Riverside Toyota-Scion February 2006-December 2007
Sales Consultant/Parts Associate
• Material Handling. Pulling and shelving material.
• Inventory/Cycle Counting
• Packaging, shipping and receiving with FEDEX, UPS, DHL, Beaver and other various companies.
• Product knowledge and customer service relations.
• Listening to client’s needs and providing the proper service and or part.
Education:
• Monta Vista High School, Cupertino, Ca June 1996
• University of Paris (semester abroad)
• California State University Northridge
• University of Tulsa May 2004
Skills:
• Great with people of all ages and backgrounds. Work well in a fast paced environment. Willingness to learn and succeed.
Activities:
• Kappa Delta Alumnae, Autism Foundation, Catholic Charities and Indoor Club Soccer.
Contact this candidate