Director Assistant

CARLA PAGE-CAMPBELL

**** ********** ******, # *-***

LUTZ, FL 33559

Home: 813-***-****

Cellular: 404-***-****

E-mail: **********@***.***

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EDUCATION:

Northcentral University - Prescott Valley, AZ

Doctor of Philosophy in Education, Educational Leadership

Ph.D. Candidate, expected 2012

American InterContinental University Online, Hoffman Estates, IL

Master of Business Administration, October 2002

American InterContinental University - Atlanta, GA

Bachelor of Business Administration, Magna cum Laude, January 2002

ACCREDITATION EXPERIENCE:

. Accrediting Council of Independent Colleges and Schools (ACICS)

. Southern Association of Colleges and Schools (SACS)

. Higher Learning Commission (HLC)

. Accrediting Bureau of Health Education Schools (ABHES)

. The American Occupational Therapy Association, Inc. (ACOTE)

EXPERIENCE:

FastTrain College, Tampa FL

8/11-

7/12

Regional Director of Education

. Acted as the chief academic officer, operating with shared supervision

from the Corporate Director of Education, Executive Committee, and

members of the Central Staff.

. Responsible for the overall administration, coordination, and

development of instructional policies, programs, personnel and

facilities. Developed and maintained a vision for educational growth

of the college. Built a strong, cohesive education management team.

. Responsible for creating and sustaining an environment of academic and

professional excellence for students and faculty and a collaborative

working environment with educational team members. Administered all

academic programs to provide quality education with overall

consistency to meet the needs of the marketplace. Collaborated with

the Educational managers to organize regular evaluations of curricula

in the various schools.

. Guided the Educational Managers for overall improvement of

persistence. Coordinated with the Student Services Coordinator and

network with industry professionals to discuss new developments and

trends and to obtain feedback on curriculum effects.

. Developed and evaluated all Educational Managers, i.e., School

Directors of Education, Academic Department Directors, etc., Guided

the Educational Managers in hiring and developing faculty members.

Continually improved the faculty and educational staff orientation,

training, and development activities to promote a culture of learning.

Oversaw the evaluation of faculty in the Education Department. Created

and enforced the systems, policies, and procedures of the Education

Department in order to ensure educational consistency.

. In partnership with the Campus Director, coordinated general

compliance of the College's educational practices with national, state

and regional regulations. Ensured the appropriate accrediting criteria

and requirements are maintained as they applied to the Education

Department.

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Accomplishments:

. Consistently achieved and maintained top 3 - 5% faculty A+ rating

while serving in role of Regional Director of Education (RDOE).

. Successful revision and development of retention plan resulting in

consistent retention rate at 85% - 88%.

. Development, revision and management of new and old curriculum.

. Implementation of Community Resource Program

Ultimate Medical Academy, Tampa FL (1400 Student Population)

12/09-12/10

Director of Education

. Demonstrated knowledge of, and carefully follows all applicable

federal and state compliance requirements and regulations including

those prescribed by the Department of Education, ABHES, and CIE

. Ensured compliance with federal, state, and national accrediting body

rules, regulations and policies

. Effectively communicated compliance requirements to students and other

staff as appropriate and quickly escalated any compliance concerns to

the VP of Compliance

. Managed, developed, and directed the work of education personnel

. Served as point of contact for handling escalated student or faculty

incidents and kept appropriate records and documentation

. Ensures that education messaging is correctly communicated, monitored,

and information is shared consistently and accurately

. Oversaw the process to ensure that faculty remained current with

certifications and CEU's

. Planned, participated, and facilitated faculty and management meetings

. Coordinated overall program assessments including information from

quarterly surveys

. Collaborated on program and policy development

. Responsible for monitoring curriculum and suggesting changes

. Served as an educational liaison to other departments to achieve

desired organizational results in areas such as student satisfaction,

student retention, graduation rates, and satisfactory academic

progress

Accomplishments:

. Launch of first Associates Program in Health Science (AAS)

. Revised and improved faculty development & training workshops and

seminars

. Revised and developed faculty manual

Brown Mackie College, Atlanta GA., (1000 Student Population)

4/08 - 12/09

Dean of Academic Affairs

. Responsible for educational growth of the college by developing and

implementing a strategic plan for the Education Department

. Guided the Steering Committee on Institutional Effectiveness Planning

. Administered all academic programs to provide quality education with

overall consistency to meet the needs of the marketplace

. Oversaw the Curriculum Committee for the development/revision and/or

implementation of all curricula in the Institute as well as Chair the

College Curriculum Committee

. Guided the Student Success Committee for overall improvement of

persistence

. Coordinated with the Director of Student Services and network with

industry professionals to discuss new developments and trends and to

obtain feedback on curriculum effects

. Guided the Steering Committee on Institutional Effectiveness Planning

. Coordinated general compliance of the Institute's educational

practices with national, state and regional regulations and ensured

the appropriate accrediting criteria and requirements are maintained

. Supervised, developed, and evaluated all educational managers

. Overall guidance in hiring and developing faculty and staff members

. Oversaw the evaluation of all faculty and staff in the Education

Department.

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. Finalized annual budgeting for the Education Department and met the

targets of all key drivers of the strategic plan

. Developed educational articulation relationships with school districts

and other institutions

. Elevated the visibility and image of the Institute in the community

. Enhanced internship opportunities within the community by maintaining

a quality educational presence

Interim Campus President (03/09-06/09)

. Responsible for providing overall leadership for the campus: meeting

objectives for quality, growth and financial leadership

. Lead efforts at planning, human resource development, provision of

resources, alliance-building, accreditation and compliance,

institutional planning and research, and productivity measurement and

consulting

Accomplishments:

. ACICS Evaluator

. Application and approval for Bachelor programs in four disciplines

both state and accrediting body (Criminal Justice, Legal Studies,

Healthcare Administration, and Business Administration)

. Revamp and revision of faculty training manual

. Successful management of attrition/retention rate

. Set tutorial services in place

ITT Technical Institute, Kennesaw GA., (1000 Student Population)

9/07 - 4/08

Dean of Academic Affairs

. Delivered quality education by managing academic curriculum, ensuring

proper instruction and delivery of curriculum materials, managing the

learning environment, and facilitating the use of learning methods and

materials

. Lead and managed the Academic Affairs department by hiring, training

and developing quality staff, providing performance feedback and

coaching, and facilitating resource scheduling and utilization

. Directed and evaluated the achievement of student performance

objectives. Performed attrition analysis and directs the college's

retention program

. Created academic goals and objectives for the college's Institutional

Effectiveness Plan. Developed and coached staff in the achievement of

the goals and objectives

. Ensured corporate, state and regulatory compliance within Academic

Affairs by staying abreast of regulations, ensuring understanding and

compliance department staff, and providing proper and timely

documentation to support regulatory compliance

. Collaborated with other college leadership staff to achieve desired

organizational results in areas of customer satisfaction, student

retention, staff retention, graduation rates and satisfactory student

progress and other compliance and organizational metrics and goals

. Established advisory committees & professional organizations to ensure

curricula are compatible with employers

Accomplishments:

. Consistently overachieved in monthly reentries

Westwood College, Atlanta GA., (800 Student Population)

8/06 - 9/07

Program Chair, General Education Department & Business Department

. Prepared schedules; assign instructors to courses

. Resolved student and faculty issues

. Selected and prepared curriculum (when applicable) and ensure course

continuity

. Participated in Curriculum Committee meetings and textbook adoption

. Identified, interviewed and hired prospective faculty

. Procurement of Term Contracts and assist with new employee transition

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. Classroom observations and administration of Faculty Course

Evaluations (FCE)

. Observed and evaluated faculty activity and progress - i.e., faculty

training, etc.

. Assisted with HLC accreditation requirements as defined by Director of

Education

. Academic Advising for pre-registration; SAP advisement for students

Accomplishments:

. Consistently achieved and maintained top 3 - 5% faculty A+ rating

while serving in role of Program Director

Empire Beauty School, Kennesaw, GA., (125 Student Population)

9/04 - 10/05

Campus Director

. Responsible for the overall administration and management of the

campus

. Responsible for growing the campus to the levels prescribed by the

Empire Education Group (EEG) Executive Management Team, for

achieving/exceeding the approved monthly/quarterly/annual budget, and

for maintaining an appropriate school environment for student success

. In conjunction with the Operation Manager, hired, managed, trained and

motivated Assistant School Director and other campus level personnel

(in conjunction with the Field Director of Admissions Representatives)

in accomplishing school goals and objectives within company guidelines

. Managed campus level P & L responsibility to meet/exceed budgeted

revenue and net income, while holding costs to within budgeted levels

. Drove revenue by partnering with the field Director of Admissions and

Admissions Representatives to appropriately manage leads, enrollments,

starts and show rates

. Managed non-admissions related financial drivers including attendance,

re-enrolls, retention, placement, clinic sales & Kit revenue and

expense control to maximize profitability

. Ensured compliance with all corporate policies, and all regulatory

agencies including but not limited to the Department of Education,

State Boards of Cosmetology, NACCAS, DOL, EEOC, etc.

Accomplishments:

. Met and overachieved in student enrollment as well as

attrition/retention rate

. Met and overachieved financial budget

American InterContinental University, Atlanta, GA., (2000 Student

Population) 3/99 - 9/04

Director of Student Management (1/03 - 9/04)

. Improved enrollment show rate and budgeted show rate over prior year

. Provided reports to the President, Vice President of Admissions &

Marketing and Director of Financial Aid with regards to the enrollment

process - dealing with any issues arising from the enrollment process

. Ensured that Financial Aid meetings and paperwork were scheduled and

completed in a timely fashion

. Conducted regular audits of Admissions, Financial Aid and Education

files to determine deficiencies

. Identification of at risk students starting school

. Conducted orientation for each new start and assisted in all open

house activities

. Acted as liaison between student and Admissions and/or Financial Aid;

student advocate

Assistant Secretary to the AIU Governing Board (9/01 - 9/04)

. Coordinated American InterContinental University Governing Board

meetings and event planning for visits

. Served as the contact person for the Executive and Finance Committees

of the AIU Governing Board. Included determining meeting times and

setting up conference bridges

. Maintained accurate records of incoming documentations for licenses,

accreditations, and approvals

Executive Assistant to the CEO and University Administration (9/01 - 1/03)

. Served as the liaison for the University Administration of American

InterContinental University (Chief Executive Officer, Chief Academic

Officer, Chief Financial Officer, Vice President of Operations, Vice

President of Academic Affairs, and the Director of Institutional

Effectiveness)

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. Coordinated American InterContinental University Governing Board

meetings and event planning for special visits

. Served as the Assistant Secretary to the Governing Board and recorder

of meetings

. Served as the contact person for the Executive and Long Range Planning

Committees of the AIU Governing Board; includes determining meeting

times and setting up conference bridges

. Prepared correspondences for the Chief Academic Officer and University

Administration

. Maintained accurate records of incoming documentations for licenses,

accreditations, and approvals

Executive Assistant to the Senior Vice President, School of Technology and

e-Business (4/00 - 12/00 )

Administrative Assistant to the Campus President (3/99 - 4/00)

Teaching (Adjunct Faculty) Experience:

FastTrain College, Tampa, FL 8/11 - Present

Ultimate Medical Academy, Tampa, FL 4/10 - 7/10

American InterContinental University Online - Hoffman Estates, IL. 12/02 -

2006

Ashford University, Clinton, IA 8/06 - 2009

Westwood College, Atlanta, GA 5/06 - 9/07

. Business Department

. General Education Department

. Visual Communication Department

Professional Organizations:

Golden Key International Honour Society: April, 2011

Delta Kappa Pi Education Honor Society: April, 2011

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