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Customer Service Quality Assurance

Location:
Kennesaw, GA
Posted:
December 14, 2012

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Resume:

Operations Management

Production Manufacturing

Recognized throughout my career for being a production leader

leveraging my knowledge and experience in manufacturing and the utility

industry to increase revenue and operational efficiency. Solid

foundation in organizational, communication and time management skills.

Adept at identifying process and performance gaps to complete business

interest and developing process improvements initiatives. Seeking an

Operation Management position in Production bringing 10+ years of

experience as follows:

.

Key Strengths

|Operations Management |Lean Manufacturing |Process Analysis |

|Quality Assurance |Customer Service |Risk Management |

|Process Improvement |Scheduling |Project Coordination |

|Coaching & Development |P&L Accountability |Cost Reduction & Budgeting |

Core Competencies

0. Results-driven with exceptional practical judgment with skills in

developing process improvement, risk management, lean manufacturing

and team management.

0. Known for taking strategic plans and benchmarking them for

performance against key operational objectives.

0. Experienced in Lean manufacturing and a proven record for

delivering key results, exceeding operational goals. Implementation

of 5S throughout biochemical manufacturing.

0. Strong operational process improvement background through

effective cost reduction, tactical planning, productivity gains and

revenue growth strategies.

Professional Profile

Bermex inc. - Marietta, GA.

Interim District Manager, 2005 to 07-2012

Managed 5 supervisors, 77 employees.

GENENTECH - San Francisco, CA.

Initial Purification Supervisor, 2003 to 2005

Managed 15 Bioprocess Technicians

LAM RESEARCH - Fremont, CA.

Sr. Systems Integration Supervisor, 1996 to 2002

Managed 17 Integrated Test Technicians

United States Marine Corps

Non Commissioned Officer

Honorable Discharge (Desert Shield, Desert Storm)

Managed 45 Marines (Aviation Support Equipment Electronic Technicians)

Education

Itt technical institute - San Diego, CA.

ELECTRONICS ENGINEERING TECHNOLOGY, ASSOCIATES DEGREE, 1995 GPA: 3.9



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